Family Promise of Greater Phoenix

What it reported doing in 2025

Shelter program: provides emergency shelter and support services to families with minor children and their pets when experiencing homelessness. Lodging is provided through community-basesd hosting with an interfaith network or on-site at family promise. There are rotational and communal housing options available, both of which are 60 days. Stepup and bridge housing options are for a maximum of 90 days. Programmatically, families receive shelter, basic needs, coaching, education, case management and cash flow training at one of five family promise sites. The goals are to replace any missing vital documents, enrollment in social programs for which they are entitled (i.e., des for childcare, snap, medical insurance, social security, disability, tanf, unemployment, child support), employment, enrollment of children in school and after school childcare, and long-term housing. The objective is to quickly stabilize the entire family: babies/toddlers through childcare, children through school and afternoon enrichment, and parents through work and savings. This empowers them to secure sustainable, long-term housing. During 2025, we provided shelter services to 171 families consisting of 227 adults and 347 children. That translated to 26,192 shelter nights by the interfaith congregation network and family promise staff. Approximately 21,723 hours of service were provided by volunteers to supplement services provided by paid staff. The shelter program also featured its fifth full year of homeless prevention, diversion, stabilization, and move-in services to our enrolled families. It only cost $351/child to ensure housing and food stability. Graduates: 102 families remained connected for 2 years; 80% were still housed within 2 years; prevention - 16 families with 40 children, financial assistance towards rent and/or utilities for graduate families that face a verifiable disruption to their income due to a medical emergency, loss of daycare, family breakup, or loss of income; diversion - 365 families avoided homelessess through diversion services, securing safe alternatives to entering shelter without financial assistance; stabilization - 33 families with 89 children, financial assistance for unexpected expenses that would potentially disrupt a family's housing stability; move-in assistance - 27 families with 57 children, security deposit and/or first month's rent for families moving from shelter program to permanent housing. Food insecurity was addressed on an individual basis and food bags/gift cards were available as needed.

Financial Efficiency

• Mission deployment rate: 69.8%; rating input score 70
• Program expense ratio: 66.5%; rating input score 67
• Fundraising efficiency: $4.54 raised per $1 spent on fundraising; rating input score 13; 13th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
• Pay-setting controls: Limited
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
• Governance controls: 8 of 8 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: NotApplicable
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: -6.2%; rating input score 14; 14th percentile among comparable filings
• Total-asset coverage ratio: 2.39; rating input score 63; 63rd percentile among comparable filings
• Liabilities to assets ratio: 0.31; rating input score 26; 26th percentile among comparable filings
• Officer compensation ratio: 4%; rating input score 64; 64th percentile among comparable filings

Growth

• Program expense growth: 12% per year; rating input score 100; 67th percentile among comparable filings
• Revenue growth: 10.8% per year; rating input score 100; 69th percentile among comparable filings
• Asset growth: 16.4% per year; rating input score 100; 77th percentile among comparable filings