Family Lifeline

Nonprofit profile at a glance

EIN
540737133
IRS 990 coverage
2010–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
Richmond, VA, US
Phone
804.282.4255
Rating
84
Verdict
STRONG
Rating confidence
Moderate
Sector
Family Services

Official website

Reported finances

Revenue
$3,808,658
Expenses
$3,350,514
Assets
$3,831,472
Liabilities
$302,637

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

27 people listed

Executive titles in this filing

  • JENNIFER CASE (CEO & PRES)
  • KATINA WILLIAMS (PRESIDENT AN)

Highest reported compensation

  • JENNIFER CASE (CEO & PRES): $53,150 total reported compensation
  • KATINA WILLIAMS (PRESIDENT AN): $51,973 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

HEALTH. HOPE. HOME. It's what we do.

What it reported doing in 2024

Early childhood programs (growing well) family lifelines growing well programming provides intensive home visitation services to support expecting families and families with young children living in the greater richmond and petersburg areas. Services are free, voluntary, and available until children reach school age (asthma case management services are also available for children up to age 18). We offer three home visiting models - healthy families, parents as teachers (pat), and childrens health involving parents (chip). At the core of all three models is the home visit. Visits are provided 2 to 4 times per month, last approximately an hour, and typically occur in a familys home. Visits are planned using an evidence-based curriculum and focus on family well-being, healthy parent-child interactions, development-centered parenting, and protective factors. Home visitation services include one-on-one coaching, education, case management/care coordination, health supervision, counseling and behavioral health support, screening and assessments, service planning and goal setting, as well as connections to resources. Research shows that early childhood experiences, both positive and negative, have a direct impact on health, development, and lifelong learning. Our early childhood programs work to prevent adverse childhood experiences by increasing family resilience and building on protective factors. Our premise is straight-forward, strengthening families provides a foundation for success, two generations at a time. We work in partnership with families to increase overall well-being, achieve stability, and ensure that their children are healthy, safe and ready to succeed in school, work, and life. Goals of our growing well programs are: improving maternal health and birth outcomes optimizing healthy, age appropriate child growth and development strengthening positive parenting knowledge and behavior preventing childhood injuries and cases of abuse and neglect promoting family functioning and overall well-being improving life course outcomes two generations at a time in fiscal year 2023-2024, our growing well programs experienced great success: served 265 families, which included 282 caregivers and 317 children provided 3,230 intensive in-home and 238 virtual visits 99% of participating families remained free of child abuse and neglect 96% of participating children had a primary provider for sick, routine, and preventive care 99% of participating children were up-to-date with all doctor recommended immunizations 96% of participating children were regularly screened for developmental milestones and possible delays

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 97% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Program spending has declined or grown slowly and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 74
  • Transparency & Controls: 94
  • Accountability: 100
  • Sustainability: 59
  • Growth: 60

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 72.5%; rating input score 72
  • Program expense ratio: 82%; rating input score 82
  • Fundraising efficiency: $21.99 raised per $1 spent on fundraising; rating input score 62; 62nd percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 8 of 8 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 12%; rating input score 66; 66th percentile among comparable filings
  • Total-asset coverage ratio: 1.14; rating input score 42; 42nd percentile among comparable filings
  • Liabilities to assets ratio: 0.08; rating input score 63; 63rd percentile among comparable filings
  • Officer compensation ratio: 3.1%; rating input score 68; 68th percentile among comparable filings

Growth

  • Program expense growth: -0.3% per year; rating input score 0; 13th percentile among comparable filings
  • Revenue growth: 0.3% per year; rating input score 100; 13th percentile among comparable filings
  • Asset growth: 4.4% per year; rating input score 100; 31st percentile among comparable filings

Details

  • What they do: 2 programs and campaigns described on the official site · 2 operating locations identified
  • Where the money goes: 72.5% of revenue deployed · 82% of spending went to programs
  • Governance: 23 of 23 board members independent · 8 of 8 filing controls reported
  • Programs: 2 filed program accomplishments · $2.7M in reported program spending
  • Leadership: top reported pay $53K · 27 people listed
  • Consistency: 36 of 36 current checks pass
  • Schedules: 6 filed schedules · includes major donors and grants
  • Filing history: 15 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 2 filed money-flow records
  • Related organizations: Filed and resolved organization relationships.
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Growth: Program expense growth scored 0/100.
  • Moderate — Sustainability: Total-asset coverage ratio scored 42/100.