Family House

Legal name: Family House Mission Bay Inc

Nonprofit profile at a glance

EIN
471354664
IRS 990 coverage
2014–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
San Francisco, CA, United States
Phone
(415) 476-8321
Rating confidence
Limited
Sector
Patient Services - Entertainment, Recreation

Official website

Reported finances

Revenue
$0
Expenses
$28,812,114
Assets
$0
Liabilities
$0

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

5 people listed

Executive titles in this filing

  • KATHERINE THOMPSON (CEO)

Highest reported compensation

  • KATHERINE THOMPSON (CEO): $279,018 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

And Core Values Founded in 1981, Family House serves as a free home away from home for families with children undergoing treatment for cancer and other life-threatening illnesses by providing support, comfort and community. Compassion: _Compassion is our core_. Working in conjunction with UCSF Benioff Children’s Hospital, we strive to provide family-centered care for patient families. Pediatric social workers refer all patient families to Family House. While children undergoing bone marrow transplants, chemotherapy, and radiation are our most common guests, we also accommodate those facing other life-threatening childhood illnesses such as fetal surgery, transplants, and cardiac patients when space is available. Family House is more than just a place to stay – it’s a supportive community of people who are dedicated to providing a caring environment for the entire family while their...

What it reported doing in 2024

Family house mission bay was formed to construct the new nancy and stephen grand family house in mission bay with the capacity to house 80 families. Construction was completed in march 2016.

Operating model

Revenue model
No positive adjusted resources. The filing reports no positive adjusted operating resources.
Distribution model
Grant intermediary. The nonprofit sent 100% of its reported program spending out as grants.

The verdict

- The available evidence is not sufficient to produce an overall rating for this filing. This is not a warning sign.

Rating breakdown

  • Financial Efficiency: 75
  • Transparency & Controls: 68
  • Accountability: 84
  • Sustainability: 3
  • Growth: 40

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: Limited
  • Program expense ratio: 100%; rating input score 100
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 80th percentile among comparable filings
  • Major donor itemization: Limited
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
  • Governance controls: 5 of 8 controls in place; rating input score 62
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Fail
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: Limited
  • Total-asset coverage ratio: 0; rating input score 3; 3rd percentile among comparable filings
  • Liabilities to assets ratio: Limited
  • Officer compensation ratio: 0.1%; rating input score 20; 20th percentile among comparable filings

Growth

  • Program expense growth: 35.8% per year; rating input score 100; 91st percentile among comparable filings
  • Revenue growth: -37.6% per year; rating input score 0; 11th percentile among comparable filings
  • Asset growth: -2.5% per year; rating input score 0; 28th percentile among comparable filings

Details

  • What they do: 2 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 100% of spending went to programs
  • Governance: 4 of 4 board members independent · 5 of 8 filing controls reported
  • Programs: 1 filed program accomplishment · $28.8M in reported program spending
  • Leadership: top reported pay $279K · 5 people listed · 0 of 6 pay-setting controls reported
  • Consistency: 12 of 12 current checks pass
  • Schedules: 7 filed schedules · includes grants and executive pay
  • Filing history: 10 filing years from 2014 to 2024
  • Contacts: How to reach this organization
  • Money network: 1 filed money-flow record
  • Related organizations: 3 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • High — Sustainability: Total-asset coverage ratio scored 3/100.
  • Review — Accountability: Governance controls: 2 of 7 not reported.
  • High — Growth: Revenue growth scored 0/100.
  • High — Sustainability: Officer compensation ratio scored 20/100.
  • High — Growth: Asset growth scored 0/100.