Family House Inc

What it reported doing in 2024

Organizational overviewsince 1983, family house has provided an affordable and comfortable "home away from home" for patients and their caregivers who travel to pittsburgh for medical treatment within any of the region's world-class healthcare systems - allegheny health network, the va pittsburgh healthcare system, or university of pittsburgh medical center. The 121-room facility allows family house to provide safe and affordable accommodations to over 19,000 people for over 35,000 room nights. Guests who stayed at family house during fy25 were from 50 states plus Washington dc and 19 different countries; 52% were Pennsylvania residents.programs:-family house's charitable care commitment helps to ensure that room rates charged to guests are approximately 75% of the total cost incurred by the organization to operate them. In addition to its deeply discounted rates, family house also offers: -family assistance funding. Recognizing that sudden and traumatic medical diagnosis can devastate a family's financial resources, family house provides further rate reductions for those guests based on financial need and length of stay. Family assistance may also be extended to provide support for transportation, clothing, as well as other immediate needs.-healthy breakfast program. Seven days per week, family house provides a complimentary healthy breakfast for all guests.-food pantry. Family house kitchen includes a pantry stocked with a wide assortment of food items available 24/7. This amenity is frequently used when guests arrive late at night, when stores and restaurants are closed, so they don't have to wait until the following morning to eat. This resource is also used by guests with food insecurities who cannot afford a meal out.-volunteer meal program. Each year, hundreds of volunteers come to family house to prepare meals and serve to our guests. From college students to retirees, corporations, to faith-based groups, family house annually welcomes volunteer groups every week who provide guests to a complimentary hot meal. -and more. Family house also hosts visits by therapy dogs as well as by musicians, such as pianists and acoustic guitarists. And family house partners with carnegie museums of pittsburgh, the pittsburgh zoo & ppg aquarium, phipps conservatory, the children's museum, and other cultural and entertainment venues to provide complimentary admission passes for its guests.

Financial Efficiency

• Mission deployment rate: 93.8%; rating input score 94
• Program expense ratio: 78.2%; rating input score 78
• Fundraising efficiency: $1.95 raised per $1 spent on fundraising; rating input score 5; 5th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
• Pay-setting controls: 1 of 6 controls in place; rating input score 17
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Missing
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
• Governance controls: 8 of 8 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: NotApplicable
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: -18.5%; rating input score 7; 7th percentile among comparable filings
• Total-asset coverage ratio: 7.11; rating input score 88; 88th percentile among comparable filings
• Liabilities to assets ratio: 0.39; rating input score 28; 28th percentile among comparable filings
• Officer compensation ratio: 5.5%; rating input score 50; 50th percentile among comparable filings

Growth

• Program expense growth: 4.1% per year; rating input score 100; 34th percentile among comparable filings
• Revenue growth: 4.1% per year; rating input score 100; 35th percentile among comparable filings
• Asset growth: 12.7% per year; rating input score 100; 68th percentile among comparable filings