Family Health Center
Legal name: Family Health Center Inc
Nonprofit profile at a glance
- EIN
- 237107569
- IRS 990 coverage
- 2010–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Kalamazoo, MI, US
- Phone
- 269.349.2641
- Rating
- 78
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Ambulatory Health Center, Community Clinic
Reported finances
- Revenue
- $58,793,861
- Expenses
- $50,062,095
- Assets
- $99,885,328
- Liabilities
- $10,167,463
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
20 people listed
Executive titles in this filing
- Denise Crawford (President & CEO)
Highest reported compensation
- Denise Crawford (President & CEO): $923,401 total reported compensation
- Maureen Mikho Blackburn (Dentist): $595,517 total reported compensation
- Eileen Chiang (CFO): $566,152 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
We believe health care is a human right. Family Health Center provides quality health care with dignity, respect, and a welcoming spirit.
What it reported doing in 2024
To provide quality comprehensive primary care to all in a welcoming environment.
Operating model
- Revenue model
- Earned-program. 71% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 94% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Reported officer compensation is a large share of total spending, which may reflect staffing concentration.
Rating breakdown
- Financial Efficiency: 63
- Transparency & Controls: 83
- Accountability: 100
- Sustainability: 67
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 65.5%; rating input score 65
- Program expense ratio: 80.5%; rating input score 80
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
- Pay-setting controls: 3 of 6 controls in place; rating input score 50
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Pass
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 77th percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 14.9%; rating input score 82; 82nd percentile among comparable filings
- Total-asset coverage ratio: 2; rating input score 63; 63rd percentile among comparable filings
- Liabilities to assets ratio: 0.1; rating input score 82; 82nd percentile among comparable filings
- Officer compensation ratio: 9.4%; rating input score 4; 4th percentile among comparable filings
Growth
- Program expense growth: 8.3% per year; rating input score 100; 66th percentile among comparable filings
- Revenue growth: 8.6% per year; rating input score 100; 71st percentile among comparable filings
- Asset growth: 12.7% per year; rating input score 100; 80th percentile among comparable filings
Details
- What they do: 8 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 65.5% of revenue deployed · 80.5% of spending went to programs
- Governance: 10 of 10 board members independent · 9 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $40.3M in reported program spending
- Leadership: top reported pay $923K · 20 people listed · 3 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $4.1M reported
- Consistency: 36 of 36 current checks pass
- Schedules: 6 filed schedules · includes major donors, grants, and executive pay
- Filing history: 14 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 15 filed money-flow records
- Related organizations: 5 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Sustainability: Officer compensation ratio scored 4/100.