Voce

Legal name: Family Design Resources Inc

Nonprofit profile at a glance

EIN
251839211
IRS 990 coverage
2017–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
Camp Hill, PA, US
Phone
(717) 236-8570
Rating
78
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Family Services

Official website

Reported finances

Revenue
$28,200,734
Expenses
$28,691,329
Assets
$6,414,883
Liabilities
$2,738,823

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

13 people listed

Executive titles in this filing

  • RICK AZZARO (CHIEF EXECUTIVE OFFICER)
  • CHRIS ZEIGLER (BOARD PRESIDENT)
  • PETER MEGOULAS (BOARD VICE PRESIDENT)

Highest reported compensation

  • RICK AZZARO (CHIEF EXECUTIVE OFFICER): $195,217 total reported compensation
  • RACHEL MEAKER (CHIEF LEGAL OFFICER (CLO)): $130,505 total reported compensation
  • DEVIN KNAUB (CHIEF OPERATING OFFICER (COO)): $129,639 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

With passion, empathy and integrity, we provide multidisciplinary human services expertise to cultivate positive, lasting change in people's lives.

What it reported doing in 2024

Voce's vision is a society where every person belongs and is empowered to thrive. In fy 2025, more than 2,000 Pennsylvania children were adopted. Voce, as the program administrator for Pennsylvania's statewide adoption and permanency network (swan), provided training, technical assistance and support for an array of services delivered by adoption and child welfare professional and designed to meet the needs of children in foster care and the families who care for them. Swan services include child preparation, child specific recruitment and post-adoption permanency services, to name a few. Voce's legal services initiative places paralegals statewide in county children and youth agencies to address legal barriers and ensure timely permanency for children. Our agency's work has been extended into schools through the delivery of bullying prevention programs and services. Diversity and inclusion and lgbt trainings are frequent training topics for schools and social service organizations.

Operating model

Revenue model
Earned-program. 100% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and most voting board members are independent. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and fundraising costs are high for each dollar raised.

Rating breakdown

  • Financial Efficiency: 81
  • Transparency & Controls: 65
  • Accountability: 100
  • Sustainability: 26
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 91.5%; rating input score 92
  • Program expense ratio: 90.2%; rating input score 90
  • Fundraising efficiency: $0.16 raised per $1 spent on fundraising; rating input score 1; 1st percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -1.7%; rating input score 24; 24th percentile among comparable filings
  • Total-asset coverage ratio: 0.22; rating input score 5; 5th percentile among comparable filings
  • Liabilities to assets ratio: 0.43; rating input score 34; 34th percentile among comparable filings
  • Officer compensation ratio: 2.1%; rating input score 76; 76th percentile among comparable filings

Growth

  • Program expense growth: 4.5% per year; rating input score 100; 37th percentile among comparable filings
  • Revenue growth: 4.2% per year; rating input score 100; 36th percentile among comparable filings
  • Asset growth: 9.5% per year; rating input score 100; 63rd percentile among comparable filings

Details

  • What they do: 3 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 91.5% of revenue deployed · 90.2% of spending went to programs
  • Governance: 8 of 8 board members independent · 9 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $25.9M in reported program spending
  • Leadership: top reported pay $195K · 13 people listed · 0 of 6 pay-setting controls reported
  • Consistency: 34 of 34 current checks pass
  • Schedules: 6 filed schedules · includes major donors and executive pay
  • Filing history: 8 filing years from 2017 to 2024
  • Contacts: How to reach this organization
  • Money network: 5 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • High — Financial Efficiency: Fundraising efficiency scored 1/100.
  • High — Sustainability: Operating margin scored 24/100.
  • High — Sustainability: Total-asset coverage ratio scored 5/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 34/100.