Family & Children's Services Inc D/b/a Headwaters Counseling

Nonprofit profile at a glance

EIN
350868078
IRS 990 coverage
2010–2023
Forms available
Form 990 2023
Location
Fort Wayne, IN, USA
Phone
2696254493
Rating
82
Verdict
STRONG
Rating confidence
Moderate
Sector
Human Services

Reported finances

Revenue
$826,276
Expenses
$1,170,812
Assets
$412,498
Liabilities
$477,387

Source: IRS Form 990. Selected filing: tax year 2023. Amounts in USD.

Leadership & pay

18 people listed

Executive titles in this filing

  • EUGENE WALTERS (PRESIDENT)

Highest reported compensation

  • STEPHEN JARRELL (PRIOR EX. DI): $120,132 total reported compensation
  • VANESSA JONES (EXECUTIVE DI): $81,985 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2023. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Promote, develop and empower individuals, families, and communities to have healthy relationships and make positive life choices.

What it reported doing in 2023

We continue to define our outpatient integrated mental health/substance misuse program as a single program. There are subcomponents to this program. Although we still offer teletherapy when appropriate we have primarily returned to the traditional model of face-to-face therapy in our primary location. Additionally, therapists are primarily in the office providing teletherapy to ensure adequate supervision for each clinician. In regards to groups, we still have a robust substance misuse program involving an evidence-based curriculum for a myriad of substance misuse afflictions. We are also continuing our dialectical behaviour therapy group to better serve people with personality disorders, trauma, depression, and addiction issues. Many of our clinicians actively used components of emdr therapy when appropriate and we essentially default to cognitive behavioral therapy in the vast majority of our cases. We continue to offer our thinking patterns group and a parenting group, both appear to be growing. Our programs remain accredited by carf and our substance misuse program was certified by the Indiana department of mental health and addictions. This of course means that we met over 1200 standards and continue to provide quality care to the people we serve.

Operating model

Revenue model
Earned-program. 87% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Some filing-based governance responses are negative or unanswered and fundraising costs are high for each dollar raised.

Rating breakdown

  • Financial Efficiency: 86
  • Transparency & Controls: 92
  • Accountability: 79
  • Sustainability: 9
  • Growth: 80

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 100%; rating input score 100
  • Program expense ratio: 81.7%; rating input score 82
  • Fundraising efficiency: $6.47 raised per $1 spent on fundraising; rating input score 25; 25th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 4 of 8 controls in place; rating input score 50
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: NotApplicable
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: -41.7%; rating input score 4; 4th percentile among comparable filings
  • Total-asset coverage ratio: 0.35; rating input score 16; 16th percentile among comparable filings
  • Liabilities to assets ratio: 1.16; rating input score 4; 4th percentile among comparable filings
  • Officer compensation ratio: 17.3%; rating input score 18; 18th percentile among comparable filings

Growth

  • Program expense growth: 1.9% per year; rating input score 100; 28th percentile among comparable filings
  • Revenue growth: 0.4% per year; rating input score 100; 18th percentile among comparable filings
  • Asset growth: -2.2% per year; rating input score 0; 12th percentile among comparable filings

Details

  • Where the money goes: 100% of revenue deployed · 81.7% of spending went to programs
  • Governance: 14 of 14 board members independent · 4 of 8 filing controls reported
  • Programs: 1 filed program accomplishment · $957K in reported program spending
  • Leadership: top reported pay $120K · 18 people listed
  • Consistency: 31 of 31 current checks pass
  • Schedules: 4 filed schedules · includes major donors
  • Filing history: 14 filing years from 2010 to 2023
  • Contacts: How to reach this organization
  • Money network: 2 filed money-flow records
  • Related organizations: Filed and resolved organization relationships.
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Accountability: Governance controls: 3 of 7 not reported.
  • High — Financial Efficiency: Fundraising efficiency scored 25/100.
  • High — Sustainability: Operating margin scored 4/100.
  • High — Sustainability: Total-asset coverage ratio scored 16/100.
  • High — Growth: Asset growth scored 0/100.
  • High — Sustainability: Liabilities to assets ratio scored 4/100.
  • High — Sustainability: Officer compensation ratio scored 18/100.