Family Care Centers Inc

What it reported doing in 2024

Lehigh valley physician group - pocono (lvpg-p) was established in 1985 as an affiliate of the pocono health system. As a non-profit corporation which supports both the lehigh valley hospital - pocono (lvh-p) and lehigh valley health network, lvpg-p operates several physicians' practices, including but not limited to, family medicine, hematology and oncology, internal medicine, psychiatry, pediatrics, cardiology, general surgery, express cares and obstetrics and gynecology. Lvpg-p is dedicated to serving our patients through the delivery of high quality and exceptional service. Continued clinician recruitment and growth are a focus, with the purpose of delivering the best resources and services to the community. With a current size of 90 physicians and 80 advanced practice clinicians, lvpg-p operates as a single entity with services provided at numerous locations within the monroe county region. During fy25, lvpg-p practices had over 346,948 patient visits.the organization has also enhanced the outpatient services offered to individuals in the area, including underinsured and indigent patients. Also, the organization provides physician practice support services including billing, information technology, and telecommunications.providing excellent quality care to our diverse and growing community while providing necessary capital for future growth is the organization's goal. All resources and program service expenses are utilized to offer our patients quality care through multiple service lines. For these services, the lvpg-p consistently evaluates and improves facilities, equipment and technology, quality review measures, and scheduling considerations to meet or exceed the standard of care expected.several of our practices offer multiple locations and extended office hours to make care more accessible to patients, including those living in underserved areas of the community.patient care programs: lvpg-p offers a continuum of health care promotion, prevention, diagnosis, and treatment to the community. Outpatient services are provided at locations throughout the region and are a part of a healthcare network established by lvpg-p and lvh-p to meet the medical and surgical needs of the residents of monroe and surrounding counties.infants/children/young adults: through our patient-centric philosophy including state-of-the-art diagnostic and medical techniques, lvpg provides superior outpatient pediatric medical care. A team of physicians and subspecialists, both from the community and from the hospital, provides services. Pocono has a level iii neonatal intensive care staffed by experienced neonatologists and neonatal nurses.primary care: primary care physicians and apcs provide high-quality, comprehensive, coordinated care to adults and children. We focus on a high-value, patient-centered approach based on longitudinal relationships. Our care model includes same-day illness and injury care, complex disease management, chronic care management, and preventive care. We accept medical assistance patients, offer vfc at all our locations that serve the pediatric population, and promote an equitable, safe, and friendly care environment for patients of all demographics. Our patients now have access to care through telehealth both to their established primary care clinician as well as to our primary care -based virtual express care. This technology creates a paradigm of enhanced access in a convenient manner. We actively leverage telemedicine to provide high quality care to patients with transportation insecurity and those who live in remote regions. In addition, we collaborate with health network laboratory mobile services to facilitate timely completion of lab work in patients with transportation insecurity. We also have several programs which enhance the well-being of the community. This extends to provision and partnership for student health care services to east stroudsburg university. We offer a physician-led literacy program called

Financial Efficiency

• Mission deployment rate: 100%; rating input score 100
• Program expense ratio: 97.3%; rating input score 97
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
• Pay-setting controls: 0 of 6 controls in place; rating input score 0
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Missing
  • Board or committee approval: Missing
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Limited
• Related-party transparency: Limited

Accountability

• Independent voting board: 0%; rating input score 0; 3rd percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: -78.3%; rating input score 1; 1st percentile among comparable filings
• Total-asset coverage ratio: 0; rating input score 0; 0th percentile among comparable filings
• Liabilities to assets ratio: Limited
• Officer compensation ratio: 12.1%; rating input score 14; 14th percentile among comparable filings

Growth

• Program expense growth: 5.5% per year; rating input score 100; 45th percentile among comparable filings
• Revenue growth: 4.2% per year; rating input score 100; 37th percentile among comparable filings
• Asset growth: 10% per year; rating input score 100; 65th percentile among comparable filings