Family Answers Inc

Nonprofit profile at a glance

EIN
231633571
IRS 990 coverage
2013–2013
Forms available
Form 990 2013
Location
Allentown, PA, USA
Phone
6104359651
Rating
80
Verdict
STRONG
Rating confidence
Moderate
Sector
Family Counseling

Official website

Reported finances

Revenue
$1,728,030
Expenses
$1,723,882
Assets
$716,816
Liabilities
$53,436

Source: IRS Form 990. Selected filing: tax year 2013. Amounts in USD.

Leadership & pay

10 people listed

Executive titles in this filing

  • WILLIAM VOGLER (EXECUTIVE DIRECTOR)

Highest reported compensation

  • WILLIAM VOGLER (EXECUTIVE DIRECTOR): $115,927 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2013. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

The organization exists for the purpose of providing affordable, high quality, preventive, educational, supportive, and therapeutic services that nurture healthy family and individual life in the communities.

What it reported doing in 2013

Family counseling - provided for individuals, couples, adolescents, and families who are experiencing problems and stresses. Problems geared toward teenagers, couples with marital issues, employment, parenting or general problems such as depression, anxiety, loss, and anger. We also provide specialized services for families in high-conflict custody disputes, high-risk teens, the elderly and their caregivers. Special group therapy sessions are offered free of charge to those who have suffered a loss of a loved one from suicide. A sliding fee scale is offered based on one's ability to pay. 2013-14 results - 2,167 sessions were conducted assisting 446 individuals; 48% were low income. Approximately 85% of our clients reported improvement post treatment

Operating model

Revenue model
Other-operating. 71% of the money available for current operations came from other operating revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 77
  • Transparency & Controls: 92
  • Accountability: 100
  • Sustainability: 38
  • Growth: NotEnoughData

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 84%; rating input score 84
  • Program expense ratio: 83.4%; rating input score 83
  • Fundraising efficiency: $6.31 raised per $1 spent on fundraising; rating input score 27; 27th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
  • Governance controls: 8 of 8 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 0.2%; rating input score 39; 39th percentile among comparable filings
  • Total-asset coverage ratio: 0.42; rating input score 23; 23rd percentile among comparable filings
  • Liabilities to assets ratio: 0.07; rating input score 58; 58th percentile among comparable filings
  • Officer compensation ratio: 6.7%; rating input score 50; 50th percentile among comparable filings

Growth

  • Program expense growth: Limited
  • Revenue growth: Limited
  • Asset growth: Limited

Details

  • Where the money goes: 84% of revenue deployed · 83.4% of spending went to programs
  • Governance: 9 of 9 board members independent · 8 of 8 filing controls reported
  • Programs: 7 filed program accomplishments · $1.4M in reported program spending
  • Leadership: top reported pay $116K · 10 people listed
  • Consistency: 32 of 32 current checks pass
  • Schedules: 5 filed schedules · includes major donors
  • Contacts: How to reach this organization
  • Money network: 1 filed money-flow record
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Financial Efficiency: Fundraising efficiency scored 27/100.
  • Moderate — Sustainability: Operating margin scored 39/100.
  • High — Sustainability: Total-asset coverage ratio scored 23/100.
  • Review — Sustainability: Officer compensation ratio scored 50/100.
  • Review — Sustainability: Liabilities to assets ratio scored 58/100.