Family and Children's Services of Centra

What it reported doing in 2024

Springboard community services (scs) provides comprehensive case management services in baltimore city and anne arundel, baltimore, carroll, harford and howard counties. Family violence project is the cornerstone of our work and is a comprehensive, holistic, regional array of services developed to move families impacted by crime and violence from crisis and vulnerability to safety and stability. Scs's approach is rooted in supporting families and offers a wide range of services including crisis intervention, case management, court accompaniment, temporary shelter, and counseling. Scs provides these services to victims of child abuse, domestic and/or family violence, elder abuse and neglect, aggravated assault, hate/bias crimes, sexual assault, bullying, sex trafficking and survivors of homicide victims among others. Scs created a sense of safety and empowerment to over 1,654 primary and secondary victims during the fiscal year.scs provides intensive case management and emergency sheltering to individuals and families fleeing domestic violence. Scs case managers work with clients to build a personalized safety plan to prevent future incidences of violence and an individualized service plan to address client needs that will promote self-sufficiency and stability. Scs provides critical support to youth between ages 10-17 who have behavioral health needs and may be involved in the teen court program, which is a diversion program in harford county where youth ages 13-17, who have committed a misdemeanor offence and/or have a behavioral health need are referred to the bridge program. Participants are enrolled in a 5 week c.a.l.m curriculum that is aimed at promoting mental, emotional, and physical well-being.23 clients were served through the bridge program in fy25.as scs is the comprehensive domestic violence service provider in carroll county, scs offers violence prevention services to individuals perpetrating abuse with an overall goal of reducing incidents and escalation of domestic and family violence. These individuals are generally referred to services via court mandate. The abuser intervention program (aip) is a 26-week program designed to increase the safety of victims of intimate partner violence by teaching their perpetrators about the cycle of abuse and non-violent relationship skills. Within the aip, victims are also offered case management services to promote support, safety, and security. Anger management and parenting anger management programming is also available to self-referrals and individuals referred by the legal system. These services are offered at our carroll and howard county locations. In fy25, 103 clients received violence intervention services.the foster grandparents program is designed for the dual-purpose of engaging persons 55 and older, particularly those with limited incomes, in volunteer service to meet critical community need; and to provide a high quality experience that will enrich the lives of the volunteers. Our goal is to enable those persons to remain physically and mentally active and to enhance their self-esteem through continued participation in needed community services; enable children with exceptional or special needs to achieve improved physical, mental, emotional, and social development thereby helping them to reach social, behavioral, developmental, and educational goals. There were 56 active members serving in the program during this fiscal year. Prevention services: many individuals and families reach a crossroad in their lives during which they struggle with environmental pressures that create crises for them, e.g. Loss of a job, threatened utility turnoff, homelessness, serious illness that causes job loss. For these persons, scs case managers take a problem-solving approach, helping them understand their options and frequently directing them to resources that can help alleviate the current pressures. In fy25, scs provided emergency utility assistance to 194 clients through howa

Financial Efficiency

• Mission deployment rate: 88.3%; rating input score 88
• Program expense ratio: 88.7%; rating input score 89
• Fundraising efficiency: $21.66 raised per $1 spent on fundraising; rating input score 61; 61st percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
• Pay-setting controls: 2 of 6 controls in place; rating input score 33
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 4.5%; rating input score 49; 49th percentile among comparable filings
• Total-asset coverage ratio: 2.55; rating input score 69; 69th percentile among comparable filings
• Liabilities to assets ratio: 0.1; rating input score 59; 59th percentile among comparable filings
• Officer compensation ratio: 8.4%; rating input score 36; 36th percentile among comparable filings

Growth

• Program expense growth: 1.9% per year; rating input score 100; 22nd percentile among comparable filings
• Revenue growth: 4% per year; rating input score 100; 34th percentile among comparable filings
• Asset growth: 11% per year; rating input score 100; 62nd percentile among comparable filings