Encore Community Services
Nonprofit profile at a glance
- EIN
- 133104293
- IRS 990 coverage
- 2011–2024
- Forms available
- Form 990 2024
- Location
- New York, NY, USA
- Phone
- 2125812910
- Rating
- 84
- Verdict
- STRONG
- Rating confidence
- Standard
- Sector
- Human Service Organizations
Reported finances
- Revenue
- $13,537,473
- Expenses
- $13,339,179
- Assets
- $8,507,850
- Liabilities
- $4,998,385
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
21 people listed
Executive titles in this filing
- JEREMY KAPLAN (EXECUTIVE DIRECTOR)
Highest reported compensation
- JEREMY KAPLAN (EXECUTIVE DIRECTOR): $253,366 total reported compensation
- JUDITH CASTILLO (COO): $213,066 total reported compensation
- KENNETH COX (CHIEF OF STRATEGIC PHILANT): $184,376 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Encore community services is dedicated to providing comprehensive care and support to older adults in the clinton, times square, and midtown communities, as well as any elderly individuals who seek assistance. Our mission is to serve those who are vulnerable, frail, experiencing homelessness, homebound, or facing social isolation. We strive to meet their daily needs, enabling them to live independently with dignity in a safe, non-institutional, and compassionate environment. Through a commitment to nurturing, respect, and empowerment, encore enhances the quality of life for older adults, ensuring they remain connected to the community and receive the care they deserve.
What it reported doing in 2024
Senior wellness: provide a variety of supplemental and support services to older new yorkers that are vital to maintaining an elderly person's independence in the community. These programs include arts, educational, and recreational activities, shop and escort; friendly visiting program; telephone assurance and case management assistance. Also provided to both on site and homebound seniors are: counseling in the areas of nutrition, budgeting, health and related preventative activities and end-of-life issues that may include planning for incapacity, coping with losses, addressing decision-making as related to health care proxies, and living wills.
Operating model
- Revenue model
- Grant-funded. 90% of the money available for current operations came from government grants.
- Distribution model
- Hybrid. The nonprofit split its reported program spending across 77% for direct work, and 23% for grants.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 78
- Transparency & Controls: 88
- Accountability: 100
- Sustainability: 32
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 80.6%; rating input score 81
- Program expense ratio: 81.7%; rating input score 82
- Fundraising efficiency: $16.52 raised per $1 spent on fundraising; rating input score 52; 52nd percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
- Pay-setting controls: 3 of 6 controls in place; rating input score 50
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Pass
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 1.5%; rating input score 40; 40th percentile among comparable filings
- Total-asset coverage ratio: 0.64; rating input score 22; 22nd percentile among comparable filings
- Liabilities to assets ratio: 0.59; rating input score 23; 23rd percentile among comparable filings
- Officer compensation ratio: 7.8%; rating input score 31; 31st percentile among comparable filings
Growth
- Program expense growth: 10.2% per year; rating input score 100; 71st percentile among comparable filings
- Revenue growth: 10% per year; rating input score 100; 74th percentile among comparable filings
- Asset growth: 11.5% per year; rating input score 100; 71st percentile among comparable filings
Details
- Where the money goes: 80.6% of revenue deployed · 81.7% of spending went to programs
- Governance: 14 of 14 board members independent · 9 of 9 filing controls reported
- Programs: 4 filed program accomplishments · $10.9M in reported program spending
- Leadership: top reported pay $253K · 21 people listed · 3 of 6 pay-setting controls reported
- Highest-paid contractors: 3 contractors listed · $593K reported
- Consistency: 36 of 36 current checks pass
- Schedules: 8 filed schedules · includes major donors, grants, and executive pay
- Filing history: 14 filing years from 2011 to 2024
- Contacts: How to reach this organization
- Money network: 6 filed money-flow records
- Related organizations: 2 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Review — Financial Efficiency: Fundraising efficiency scored 52/100.
- Moderate — Sustainability: Operating margin scored 40/100.
- High — Sustainability: Total-asset coverage ratio scored 22/100.
- High — Sustainability: Liabilities to assets ratio scored 23/100.
- Moderate — Sustainability: Officer compensation ratio scored 31/100.