Emmaus Road Counseling Center

Legal name: Emmaus Road Christian Counseling

Nonprofit profile at a glance

EIN
260888164
IRS 990 coverage
2018–2025
Official website data refreshed
Sep 2026
Forms available
Form 990 2025, Form 990-EZ 2015
Location
San Dimas, CA, United States
Phone
(909) 979-3722
Rating
86
Verdict
STRONG
Rating confidence
Moderate
Sector
Counseling, Support Groups
Affiliation
Christianity

Official website

Reported finances

Revenue
$762,970
Expenses
$750,926
Assets
$21,247
Liabilities
$0

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

11 people listed

Executive titles in this filing

  • Jana Plant (Executive Director)
  • Terry Samples (Board of Trustees President)

Highest reported compensation

  • Jana Plant (Executive Director): $90,013 total reported compensation
  • Michael Callahan (Therapist): $53,324 total reported compensation
  • Grace Burget (Therapist/Operations): $49,494 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Our mission is to creatively and intentionally renew our clients’ capacities for personal healing and growth in a professional, confidential, affordable, and spiritually-based manner. woman facing sun with eyes closed Core Values. Core Values Many people in the Christian community are in need of counseling services. However, there remain concerns about possible disregard for one’s spiritual beliefs. ERCC’s core values are to provide excellent counseling that integrates psychotherapy and spirituality. ERCC is therefore committed to hire trainee, associate, and licensed practitioners that share those same values.

What it reported doing in 2025

Increased counseling services to more schools and the broader community

Operating model

Revenue model
Other-operating. 97% of the money available for current operations came from other operating revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Some filing-based governance responses are negative or unanswered and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 88
  • Transparency & Controls: 92
  • Accountability: 86
  • Sustainability: 28
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 98.4%; rating input score 98
  • Program expense ratio: 100%; rating input score 100
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
  • Governance controls: 6 of 9 controls in place; rating input score 67
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: 1.6%; rating input score 35; 35th percentile among comparable filings
  • Total-asset coverage ratio: 0.03; rating input score 2; 2nd percentile among comparable filings
  • Liabilities to assets ratio: 0; rating input score 88; 88th percentile among comparable filings
  • Officer compensation ratio: 37.2%; rating input score 5; 5th percentile among comparable filings

Growth

  • Program expense growth: 17.2% per year; rating input score 100; 75th percentile among comparable filings
  • Revenue growth: 16.3% per year; rating input score 100; 77th percentile among comparable filings
  • Asset growth: 5% per year; rating input score 100; 35th percentile among comparable filings

Details

  • What they do: 1 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 98.4% of revenue deployed · 100% of spending went to programs
  • Governance: 3 of 3 board members independent · 6 of 9 filing controls reported
  • Programs: 3 filed program accomplishments · $751K in reported program spending
  • Leadership: top reported pay $90K · 11 people listed
  • Consistency: 39 of 39 current checks pass
  • Schedules: 3 filed schedules · includes major donors
  • Filing history: 8 filing years from 2018 to 2025
  • Contacts: How to reach this organization
  • Money network: 10 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Accountability: Governance controls: 2 of 8 not reported.
  • Moderate — Sustainability: Operating margin scored 35/100.
  • High — Sustainability: Total-asset coverage ratio scored 2/100.
  • High — Sustainability: Officer compensation ratio scored 5/100.