Waianae Coast Comprehensive Health Center
Legal name: Elepaio Social Services
Nonprofit profile at a glance
- EIN
- 871098803
- IRS 990 coverage
- 2021–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024, Form 990-T 2024
- Location
- Waianae, HI, US
- Phone
- (808) 697-3300
- Rating
- 77
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Personal Social Services
Reported finances
- Revenue
- $2,564,253
- Expenses
- $2,558,807
- Assets
- $1,870,303
- Liabilities
- $2,204,910
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
11 people listed
Executive titles in this filing
- ALICIA HIGA (EXECUTIVE DIRECTOR)
Highest reported compensation
- CINDY YEE (FINANCE DIRECTOR): $385,765 total reported compensation
- ALICIA HIGA (EXECUTIVE DIRECTOR): $191,460 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
The mission of `elepaio social services is to provide communities with coordinated culturally proficient social services in a manner that promotes community self-direction and self-sufficiency, with a goal of establishing health and economic equity.
What it reported doing in 2024
`elepaio social services (ess), is a wholly owned nonprofit corporation of the waianae district comprehensive health and hospital board, inc., that functions as a counterpart to the waianae coast comprehensive health center (wcchc) in providing much needed social services to the economically disadvantaged community of waianae and surrounding communities located on the west coast of the island of oahu in the state of Hawaii. Established in november 2020, ess has worked alongside wcchc in responding to the critical community need for access to vital wrap around social services and food.although `elepaio social services was established in 2020, the aforementioned services were being provided under the health center for years prior. These services were quickly ramped up in response to community need.approximately 50,000 people live in the region and are impacted as follows: - nutrition related disparities: the waianae coast population ranks the highest for debilitating health conditions such as diabetes and obesity. - food insecurity. - over 65% of the health center's patients live at or below the federal poverty level. Supplemental nutrition assistance program (snap) and food access:- the snap program is a federally funded program administered to the states via the food and nutrition service and provides financial assistance to eligible households. - the snap program allows customers to purchase fresh local produce and protein at reduced prices at the health center's farmer's market.elepaio social services operates keiki pantries at schools on the waianae coast, serving 5,000 keiki each week and providing 15,000 healthy snacks/local fruits per week. In partnership with the Hawaii foodbank, elepaio social services operates kupuna pantries that service over 1,200 kupuna each week with fresh local organize produce, shelf stable foods/other pantry items.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and most voting board members are independent. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 80
- Transparency & Controls: 62
- Accountability: 100
- Sustainability: 33
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 89.7%; rating input score 90
- Program expense ratio: 89.8%; rating input score 90
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 93.8%; rating input score 94; 20th percentile among comparable filings
- Pay-setting controls: 0 of 6 controls in place; rating input score 0
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Missing
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 0.2%; rating input score 34; 34th percentile among comparable filings
- Total-asset coverage ratio: 0.73; rating input score 27; 27th percentile among comparable filings
- Liabilities to assets ratio: 1.18; rating input score 3; 3rd percentile among comparable filings
- Officer compensation ratio: 2.1%; rating input score 75; 75th percentile among comparable filings
Growth
- Program expense growth: 5.6% per year; rating input score 100; 43rd percentile among comparable filings
- Revenue growth: 4.4% per year; rating input score 100; 37th percentile among comparable filings
- Asset growth: 40% per year; rating input score 100; 96th percentile among comparable filings
Details
- What they do: 13 programs and campaigns described on the official site · 5 operating locations identified
- Where the money goes: 89.7% of revenue deployed · 89.8% of spending went to programs
- Governance: 9 of 9 board members independent · 9 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $2.3M in reported program spending
- Leadership: top reported pay $386K · 11 people listed · 0 of 6 pay-setting controls reported
- Consistency: 32 of 32 current checks pass
- Schedules: 6 filed schedules · includes major donors and executive pay
- Filing history: 4 filing years from 2021 to 2024
- Contacts: How to reach this organization
- Money network: Resolved incoming and outgoing counterparties from filed money flows.
- Related organizations: 2 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Transparency & Controls: Pay-setting controls scored 0/100.
- Moderate — Sustainability: Operating margin scored 34/100.
- High — Sustainability: Total-asset coverage ratio scored 27/100.
- High — Sustainability: Liabilities to assets ratio scored 3/100.