Eswa
Legal name: Elder Services of Worcester Area Inc
Nonprofit profile at a glance
- EIN
- 042545221
- IRS 990 coverage
- 2013–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Worcester, MA, USA
- Phone
- 508-756-1545
- Rating
- 82
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Home Health Care
Reported finances
- Revenue
- $50,737,286
- Expenses
- $48,283,625
- Assets
- $32,904,956
- Liabilities
- $11,671,453
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
31 people listed
Executive titles in this filing
- NANA SARKWA (PRESIDENT)
Highest reported compensation
- LISA KIPPAX (EXECUTIVE DI): $198,020 total reported compensation
- MARGARET WOODWARD (FINANCE DIRE): $132,650 total reported compensation
- AMY BULLETT (OPERATIONS D): $116,104 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
And Leadership Our Mission To provide eligible clients with a range of services which will enhance their quality of life and allow them to live as independently as possible in dignity and respect. Any services which can further these ends may be provided directly, by contract or by referrals. Our Mission To provide eligible clients with a range of services which will enhance their quality of life and allow them to live as independently as possible in dignity and respect. Our Leadership.
What it reported doing in 2024
Other fiscal year 2024 program services included: enhanced community options program, clinical assessment, congregate housing, protective services, community choices, money management, caregiver coalition, geriatric mental health, senior care organizations, personal care attendant, crisis intervention, options counseling, and care transitions.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Total assets are small relative to annual expenses; liquid coverage is unknown and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 82
- Transparency & Controls: 71
- Accountability: 100
- Sustainability: 48
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 90.6%; rating input score 91
- Program expense ratio: 95%; rating input score 95
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
- Pay-setting controls: 2 of 6 controls in place; rating input score 33
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Pass
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Limited
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
- Governance controls: 8 of 8 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: NotApplicable
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 4.8%; rating input score 56; 56th percentile among comparable filings
- Total-asset coverage ratio: 0.68; rating input score 26; 26th percentile among comparable filings
- Liabilities to assets ratio: 0.35; rating input score 50; 50th percentile among comparable filings
- Officer compensation ratio: 1.4%; rating input score 67; 67th percentile among comparable filings
Growth
- Program expense growth: 4.9% per year; rating input score 100; 39th percentile among comparable filings
- Revenue growth: 5% per year; rating input score 100; 43rd percentile among comparable filings
- Asset growth: 12% per year; rating input score 100; 78th percentile among comparable filings
Details
- What they do: 1 operating location identified
- Where the money goes: 90.6% of revenue deployed · 95% of spending went to programs
- Governance: 22 of 22 board members independent · 8 of 8 filing controls reported
- Programs: 4 filed program accomplishments · $45.9M in reported program spending
- Leadership: top reported pay $198K · 31 people listed · 2 of 6 pay-setting controls reported
- Consistency: 32 of 32 current checks pass
- Schedules: 4 filed schedules · includes executive pay
- Filing history: 12 filing years from 2013 to 2024
- Contacts: How to reach this organization
- Money network: 5 filed money-flow records
- Related organizations: Filed and resolved organization relationships.
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Sustainability: Total-asset coverage ratio scored 26/100.
- Review — Sustainability: Operating margin scored 56/100.
- Review — Sustainability: Liabilities to assets ratio scored 50/100.