Elder Love USA
Nonprofit profile at a glance
- EIN
- 813044392
- IRS 990 coverage
- 2021–2025
- Forms available
- Form 990 2025, Form 990-EZ 2020, Form 990-N 2017
- Location
- Palm Desert, CA, USA
- Phone
- 8883368322
- Rating
- 69
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Senior Centers
Reported finances
- Revenue
- $808,244
- Expenses
- $876,990
- Assets
- $-10,183
- Liabilities
- $0
Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.
Leadership & pay
2 people listed
Executive titles in this filing
- Shannon Shea (Executive Director)
Highest reported compensation
- Shannon Shea (Executive Director): $60,480 total reported compensation
- Pamela Scannell (Program Director): $30,679 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Our mission is to provide low-cost in-home caregiving services to the elderly.
What it reported doing in 2025
Caregiving services help seniors with personal care and housekeeping. Services include bathing cooking cleaning shopping medication management etc
Operating model
- Revenue model
- Other-operating. 97% of the money available for current operations came from other operating revenue.
- Distribution model
- Cannot be determined from the filing. The filing does not provide enough consistent spending detail to tell whether the nonprofit works directly or through others.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and most voting board members are independent. Some filing-based governance responses are negative or unanswered and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 79
- Transparency & Controls: 59
- Accountability: 72
- Sustainability: 11
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 91%; rating input score 91
- Program expense ratio: 83.9%; rating input score 84
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 80%; rating input score 80; 1st percentile among comparable filings
- Pay-setting controls: 1 of 6 controls in place; rating input score 17
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 75%; rating input score 75; 19th percentile among comparable filings
- Governance controls: 6 of 9 controls in place; rating input score 67
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Fail
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Fail
Sustainability
- Operating margin: -8.5%; rating input score 14; 14th percentile among comparable filings
- Total-asset coverage ratio: -0.01; rating input score 0; 0th percentile among comparable filings
- Liabilities to assets ratio: Limited
- Officer compensation ratio: 10.4%; rating input score 36; 36th percentile among comparable filings
Growth
- Program expense growth: 40.9% per year; rating input score 100; 93rd percentile among comparable filings
- Revenue growth: 29.4% per year; rating input score 100; 90th percentile among comparable filings
- Asset growth: 1.7% per year; rating input score 100; 21st percentile among comparable filings
Details
- Where the money goes: 91% of revenue deployed · 83.9% of spending went to programs
- Governance: 3 of 4 board members independent · 6 of 9 filing controls reported
- Programs: 3 filed program accomplishments · $736K in reported program spending
- Leadership: top reported pay $60K · 2 people listed · 1 of 6 pay-setting controls reported
- Consistency: 30 of 41 current checks pass · 11 findings to review
- Schedules: 4 filed schedules · includes major donors and executive pay
- Filing history: 5 filing years from 2021 to 2025
- Contacts: How to reach this organization
- Money network: 3 filed money-flow records
- Related organizations: Filed and resolved organization relationships.
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Review — Accountability: Governance controls: 3 of 9 not reported.
- High — Sustainability: Operating margin scored 14/100.
- High — Sustainability: Total-asset coverage ratio scored 0/100.
- Moderate — Sustainability: Officer compensation ratio scored 36/100.
- Moderate — Transparency & Controls: Functional expense sum did not reconcile in the filed values.
- Moderate — Transparency & Controls: Part IX Advertising column sum did not reconcile in the filed values.
- Moderate — Transparency & Controls: Part IX ConferencesMeetings column sum did not reconcile in the filed values.
- Moderate — Transparency & Controls: Part IX DepreciationDepletion column sum did not reconcile in the filed values.
- Moderate — Transparency & Controls: Part IX FeesForServicesAccounting column sum did not reconcile in the filed values.
- Moderate — Transparency & Controls: Part IX FeesForServicesManagement column sum did not reconcile in the filed values.
- Moderate — Transparency & Controls: Part IX Insurance column sum did not reconcile in the filed values.
- Moderate — Transparency & Controls: Part IX Occupancy column sum did not reconcile in the filed values.
- Moderate — Transparency & Controls: Part IX OfficeExpenses column sum did not reconcile in the filed values.
- Moderate — Transparency & Controls: Part IX Travel column sum did not reconcile in the filed values.
- Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.