Duffy Health Center Inc

Nonprofit profile at a glance

EIN
043373741
IRS 990 coverage
2009–2024
Forms available
Form 990 2024
Location
Hyannis, MA, USA
Phone
5087717517
Rating
78
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Health - General and Rehabilitative N.E.C.

Official website

Reported finances

Revenue
$14,696,828
Expenses
$15,318,613
Assets
$11,058,141
Liabilities
$4,350,269

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

28 people listed

Executive titles in this filing

  • PAULETTE SHAW QUERNER (VICE PRESIDENT)
  • CHRISTINE JOHSON-STAUB (PRESIDENT)
  • HEIDI R NELSON (CEO THRU APRIL 2025)
  • STEPHANIE WROTEN (CEO AS OF FEBRUARY 2025)

Highest reported compensation

  • DEBORAH FIELD (MD): $264,619 total reported compensation
  • HEIDI R NELSON (CEO THRU APRIL 2025): $246,731 total reported compensation
  • LISA JONES (MD): $237,034 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

The mission of duffy health center is to improve the quality of life for persons who are homeless or at risk of homelessness on cape cod through community collaborations and the provision of integrated medical, mental health, addiction treatment, case management and housing support services.

What it reported doing in 2024

Behavioral health- provision of individual and group counseling, psychiatric evaluation and treatment, and psychopharmacology services to adult homeless individuals and those at risk of homelessness on cape cod. 9,917 encounters were delivered.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and fundraising costs are high for each dollar raised.

Rating breakdown

  • Financial Efficiency: 74
  • Transparency & Controls: 74
  • Accountability: 100
  • Sustainability: 24
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 76.8%; rating input score 77
  • Program expense ratio: 73.4%; rating input score 73
  • Fundraising efficiency: $21.82 raised per $1 spent on fundraising; rating input score 59; 59th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 2 of 6 controls in place; rating input score 33
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -4.2%; rating input score 18; 18th percentile among comparable filings
  • Total-asset coverage ratio: 0.72; rating input score 25; 25th percentile among comparable filings
  • Liabilities to assets ratio: 0.39; rating input score 37; 37th percentile among comparable filings
  • Officer compensation ratio: 7.1%; rating input score 35; 35th percentile among comparable filings

Growth

  • Program expense growth: 10.2% per year; rating input score 100; 71st percentile among comparable filings
  • Revenue growth: 8.5% per year; rating input score 100; 67th percentile among comparable filings
  • Asset growth: 9.4% per year; rating input score 100; 62nd percentile among comparable filings

Details

  • Where the money goes: 76.8% of revenue deployed · 73.4% of spending went to programs
  • Governance: 17 of 17 board members independent · 9 of 9 filing controls reported
  • Programs: 3 filed program accomplishments · $11.2M in reported program spending
  • Leadership: top reported pay $265K · 28 people listed · 2 of 6 pay-setting controls reported
  • Highest-paid contractors: 4 contractors listed · $799K reported
  • Consistency: 35 of 35 current checks pass
  • Schedules: 6 filed schedules · includes major donors and executive pay
  • Filing history: 16 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 6 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Sustainability: Operating margin scored 18/100.
  • Review — Financial Efficiency: Fundraising efficiency scored 59/100.
  • High — Sustainability: Total-asset coverage ratio scored 25/100.
  • Moderate — Sustainability: Officer compensation ratio scored 35/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 37/100.