DonorConnect

What it reported doing in 2024

Professional education the professional education team visited and/or contacted hospitals in the donorconnect service area 2918 times, and made more than 225 presentations to doctors, nurses, and other clinical staff. Efforts within the five largest hospitals included the formulation of donor councils to address the various needs associated with the donation process, coordination and review of cms requirements that extend to all hospitals with more than 150 beds. Had 51 different meetings during 2024-25 with these donor councils. Members of this team also frequently interfaced with coroners, law enforcement personnel, and medical examiners in Utah, Idaho, Nevada, and Wyoming to provide education, support, and encouragement to facilitate the protocols of organ donation. Public education the public education/public relations team visited 404 junior and senior high schools during 2024-25, making more than 1,500 presentations to a total audience of 38,683 students in Utah, Idaho, and Wyoming. This program is one of the most successful student education programs in the united states. During april, donorconnect also actively worked with public relations students at five universities to help promote national donate life month. Donorconnect maintains an active minority outreach program including live events, advertising, education, and awareness activities that extend to a variety of minority audiences. These efforts are designed to educate special-interest communities on the donation process, and dispel misinformation about donation that may exist within various minority cultures. Volunteers were advised in becoming advocates, providing public education on the need for donation, and driving the community to the donor registry. Donorconnect was able to work with scores of volunteers that logged 1,209 hours of service during 2024-25. Other interactions include 63 case support meetings, 31 ceo/admin meetings, 115 error follow up with education meetings, 226 hospital report and data provided meetings, 223 referral/donor follow-up meetings, and 185 strategic planning/collaboration meetings

Financial Efficiency

• Mission deployment rate: 91.8%; rating input score 92
• Program expense ratio: 94.8%; rating input score 95
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
• Pay-setting controls: 2 of 6 controls in place; rating input score 33
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 80%; rating input score 80; 28th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 3.5%; rating input score 50; 50th percentile among comparable filings
• Total-asset coverage ratio: 0.61; rating input score 24; 24th percentile among comparable filings
• Liabilities to assets ratio: 0.31; rating input score 55; 55th percentile among comparable filings
• Officer compensation ratio: 4.7%; rating input score 19; 19th percentile among comparable filings

Growth

• Program expense growth: 11.6% per year; rating input score 100; 80th percentile among comparable filings
• Revenue growth: 11.1% per year; rating input score 100; 80th percentile among comparable filings
• Asset growth: 13.9% per year; rating input score 100; 83rd percentile among comparable filings