Dental Service of Massachusetts Inc

Nonprofit profile at a glance

EIN
046143185
IRS 990 coverage
2010–2024
Forms available
Form 990 2024
Location
Boston, MA, USA
Phone
6178861000
Rating
73
Verdict
SUPPORTED
Rating confidence
Moderate

Official website

Reported finances

Revenue
$338,908,761
Expenses
$332,937,114
Assets
$141,408,148
Liabilities
$84,865,566

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

18 people listed

Executive titles in this filing

  • Pamela DA Reeve (President [9/26/2024 - 12/31/2024] - CareQuest/Chair/Director)
  • ERIK MONTLACK (President)
  • Myechia Minter-Jordan MD MBA (President-Carequest)

Highest reported compensation

  • Myechia Minter-Jordan MD MBA (President-Carequest): $2,459,636 total reported compensation
  • ERIK MONTLACK (President): $1,020,626 total reported compensation
  • Denise Marks (Treasurer): $687,786 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Advancing oral health for a healthier tomorrow.

What it reported doing in 2024

Dental service of Massachusetts, inc. (dsm) d/b/a delta dental of Massachusetts is a Massachusetts not-for-profit dental service organization with a mission to improve the oral health of all and a vision to achieve person-centered health by transforming the systems of policy, finance, care, and community. Dsm and its subsidiaries' activities include, but are not limited to, securing dental services for employee groups, individuals and their families; including the safety net populations through medicard, medicare advantage and chip programs; providing innovative products and services; finance and develp professional and scientific study and research; and educate the public concerning the importance of oral health. Delta dental of Massachusetts is a member of the delta dental plans association. Delta dental is america's largest and most trusted dental benefits carrier, covering more americans than any other dental benefits provider and strives daily to make dental coverage more accessible and affordable to a wide variety of employers, groups, and individuals.

Operating model

Revenue model
Other-operating. 99% of the money available for current operations came from other operating revenue.
Distribution model
Member-benefit provider. The nonprofit used 74% of its reported program spending for member benefits.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and revenue has declined or grown slowly.

Rating breakdown

  • Financial Efficiency: 77
  • Transparency & Controls: 67
  • Accountability: 91
  • Sustainability: 36
  • Growth: 40

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 86.3%; rating input score 86
  • Program expense ratio: 87.8%; rating input score 88
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Limited
  • Related-party transparency: Yes; rating input score 100

Accountability

  • Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
  • Governance controls: 7 of 9 controls in place; rating input score 78
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Fail
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 1.8%; rating input score 41; 41st percentile among comparable filings
  • Total-asset coverage ratio: 0.42; rating input score 15; 15th percentile among comparable filings
  • Liabilities to assets ratio: 0.6; rating input score 28; 28th percentile among comparable filings
  • Officer compensation ratio: 0.8%; rating input score 78; 78th percentile among comparable filings

Growth

  • Program expense growth: 0.7% per year; rating input score 100; 10th percentile among comparable filings
  • Revenue growth: -0.4% per year; rating input score 0; 5th percentile among comparable filings
  • Asset growth: -7.7% per year; rating input score 0; 1st percentile among comparable filings

Details

  • Where the money goes: 86.3% of revenue deployed · 87.8% of spending went to programs
  • Governance: 9 of 9 board members independent · 7 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $292.2M in reported program spending
  • Leadership: top reported pay $2.5M · 18 people listed · 0 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $36.3M reported
  • Consistency: 42 of 42 current checks pass
  • Schedules: 4 filed schedules · includes executive pay and related organizations
  • Filing history: 14 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 4 filed money-flow records
  • Related organizations: 9 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • High — Growth: Revenue growth scored 0/100.
  • Review — Accountability: Governance controls: 2 of 9 not reported.
  • Moderate — Sustainability: Operating margin scored 41/100.
  • High — Sustainability: Total-asset coverage ratio scored 15/100.
  • High — Growth: Asset growth scored 0/100.
  • High — Sustainability: Liabilities to assets ratio scored 28/100.