Cumberland Goodwill Fire Rescue Ems Inc

What it reported doing in 2025

Medical services: emergency medical services - we provide emergency medical services to the borough of carlisle, north middleton township and carlisle barracks and portions of south middleton, west pennsboro, dickinson, lower frankford and middlesex townships. 9,523 emergency responses in 2025.non emergency medical services - we also provide non-emergency medical transportation services to upmc carlisle and the citizens of our first due territory as requested. 3,297 non-emergency responses in 2025.chaplain service - our volunteer chaplains routinely ride along with our crews during several daylight and night shifts a week and are also available on call and by special request. The chaplain's role is basically one of support for our patients and their families during both emergency incidents and non-emergency transports, but their roles have extended to others involved with emergency incidents to include emergency responders and their families. While the chaplains approach is pastoral in nature, they approach individuals in a non-proselyting, non-denominational nature that offers comfort regardless of an individual's faith.training and education - cumberland goodwill offers training and education to the community at large. We have certified instructors who provide initial ems education for emergency medical responder, emt, and aemt courses and ongoing training and education for all levels of emergency service providers. We also provide first aid and cpr training to individuals, community groups, and schools throughout the region. Rehabilitation services - we provide rehab services for emergency workers at extended emergency incidents (e.g. Haz-mat, structure fires, structural collapse, extended search operations and mass casualty incidents) as a second alarm resource.in february 2024 cumberland goodwill ems' accreditation was renewed for a three year period by the commission on accreditation of ambulance servces (caas). We are one of only six pa agencies and one of nearly one hundred sixty agencies nationwide to meet this "gold standard" of modern emergency medical care. To achieve this rating cumberland goodwill met both the remote and onsite inspection standards of the commission for personnel, community and external relations, medical records, billing procedures, and communication processes. This independent voluntary process ensures that the residents of the greater carlisle area are receiving high-quality emergency care and that processes are in place for continuous improvement.

Financial Efficiency

• Mission deployment rate: 95.3%; rating input score 95
• Program expense ratio: 91.6%; rating input score 92
• Fundraising efficiency: $7.39 raised per $1 spent on fundraising; rating input score 25; 25th percentile among comparable filings

Transparency & Controls

• Consistency checks: 92.9%; rating input score 93; 14th percentile among comparable filings
• Pay-setting controls: 1 of 6 controls in place; rating input score 17
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Missing
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: No; rating input score 0

Accountability

• Independent voting board: 80%; rating input score 80; 16th percentile among comparable filings
• Governance controls: 8 of 8 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: NotApplicable
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: -4.5%; rating input score 16; 16th percentile among comparable filings
• Total-asset coverage ratio: 0.36; rating input score 11; 11th percentile among comparable filings
• Liabilities to assets ratio: 0.38; rating input score 22; 22nd percentile among comparable filings
• Officer compensation ratio: 16.3%; rating input score 20; 20th percentile among comparable filings

Growth

• Program expense growth: 5.9% per year; rating input score 100; 41st percentile among comparable filings
• Revenue growth: 5.5% per year; rating input score 100; 41st percentile among comparable filings
• Asset growth: 2.5% per year; rating input score 100; 20th percentile among comparable filings