Crouse Health
Legal name: Crouse Health Hospital Inc
Nonprofit profile at a glance
- EIN
- 160960470
- IRS 990 coverage
- 2010–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024, Form 990-T 2024
- Location
- Syracuse, NY, USA
- Phone
- 3154707111
- Rating
- 86
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Hospital, General
Reported finances
- Revenue
- $586,649,728
- Expenses
- $577,946,306
- Assets
- $340,851,874
- Liabilities
- $329,111,436
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
28 people listed
Executive titles in this filing
- SETH KRONENBERG MD (PRESIDENT AND CEO)
- KIMBERLY BOYNTON (FORMER CEO (TO 3/31/2023))
Highest reported compensation
- KIMBERLY BOYNTON (FORMER CEO (TO 3/31/2023)): $1,200,000 total reported compensation
- SETH KRONENBERG MD (PRESIDENT AND CEO): $1,188,665 total reported compensation
- KEVIN RANDALL (BOARD TREASURER/CFO): $632,521 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To provide the best in patient care and to promote community health. Crouse Health will provide an exceptional experience as the most trusted system for healthcare. Values In early 2004, a team of committed, engaged and passionate employees from all levels of Crouse Health came together in focus group sessions to identify values and behaviors that would form the foundation for the hospital’s culture. The mission, vision and values have been reviewed several times since then, and in 2019, minor changes to the statements were made following input from over 160 key internal stakeholders. The revised mission, vision and values statements were adopted by the Crouse Health Board of Directors in December 2019.
What it reported doing in 2024
Provision of healthcare services. Crouse health hospital, inc. Provides a variety of healthcare services to a 15-county area in central New York. The hospital operates 506 acute-care beds including 57 bassinets. Crouse hospital services approximately 21,400 inpatients, more than 60,300 emergency service patients, and more than 500,500 outpatients annually. Crouse hospital provided approximately $3.5 million in charity care in 2024. Additional details on crouse hospital's exempt purpose achievements are found in "crouse hospital's 2020-2024 community health improvement plan" which can be accessed on the hospital website www.crouse.org.
Operating model
- Revenue model
- Earned-program. 96% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.
Rating breakdown
- Financial Efficiency: 77
- Transparency & Controls: 100
- Accountability: 93
- Sustainability: 35
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 85.8%; rating input score 86
- Program expense ratio: 87.5%; rating input score 88
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
- Pay-setting controls: 6 of 6 controls in place; rating input score 100
- Compensation committee: Pass
- Independent consultant: Pass
- Other Form 990s reviewed: Pass
- Written employment contract: Pass
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Yes; rating input score 100
Accountability
- Independent voting board: 88.2%; rating input score 88; 35th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 1.5%; rating input score 40; 40th percentile among comparable filings
- Total-asset coverage ratio: 0.59; rating input score 23; 23rd percentile among comparable filings
- Liabilities to assets ratio: 0.97; rating input score 8; 8th percentile among comparable filings
- Officer compensation ratio: 1.1%; rating input score 72; 72nd percentile among comparable filings
Growth
- Program expense growth: 7.3% per year; rating input score 100; 59th percentile among comparable filings
- Revenue growth: 3.5% per year; rating input score 100; 27th percentile among comparable filings
- Asset growth: 1.7% per year; rating input score 100; 13th percentile among comparable filings
Details
- What they do: 7 programs and campaigns described on the official site
- Where the money goes: 85.8% of revenue deployed · 87.5% of spending went to programs
- Governance: 15 of 17 board members independent · 9 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $506M in reported program spending
- Leadership: top reported pay $1.2M · 28 people listed · 6 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $48.8M reported
- Consistency: 33 of 33 current checks pass
- Schedules: 9 filed schedules · includes major donors, executive pay, and related organizations
- Filing history: 14 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 13 filed money-flow records
- Related organizations: 5 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Moderate — Sustainability: Operating margin scored 40/100.
- High — Sustainability: Total-asset coverage ratio scored 23/100.
- High — Sustainability: Liabilities to assets ratio scored 8/100.