Crossroads United Way Inc
Nonprofit profile at a glance
- EIN
- 350953433
- IRS 990 coverage
- 2015–2025
- Forms available
- Form 990 2025
- Location
- Elkhart, IN, USA
- Phone
- 5742951650
- Rating
- 76
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
Reported finances
- Revenue
- $2,048,906
- Expenses
- $2,205,285
- Assets
- $3,766,580
- Liabilities
- $504,124
Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.
Leadership & pay
20 people listed
Executive titles in this filing
- WILLIAM PURCELL (PRESIDENT)
Highest reported compensation
- WILLIAM PURCELL (PRESIDENT): $141,391 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Improve the quality of life throughout elkhart, lagrange, noble, and stueben counties, Indiana by bringing together members of the community to develop priority social needs though consensus, generate and facilitate solutions to meet those needs, and efficiently recognize, raise, and allocate resources to meet those identified needs.
What it reported doing in 2025
Community impact programs - investing community funds through an annual citizen review process is the backbone of united way. The community investment system fosters accountability & local control by using community volunteers. This objective review & evaluation enhances the credibility of the local nonprofit sector. The community impact system is founded upon the principles of stewardship & community engagement. Contributors trust united way to utilize their charitable donations selectively & wisely. Panels develop strategies for the board of directors that are accountable to donors, responsive to the needs of the community & inclusive of programs attractive to givers.
Operating model
- Revenue model
- Donor-supported. 81% of the money available for current operations came from contributions and gifts.
- Distribution model
- Cannot be determined from the filing. The program-spending lines do not add up, so the filing cannot show reliably whether the nonprofit works directly or through others.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
SUPPORTED - The filed numbers largely add up and most voting board members are independent. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 58
- Transparency & Controls: 89
- Accountability: 95
- Sustainability: 32
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 67.4%; rating input score 67
- Program expense ratio: 59.6%; rating input score 60
- Fundraising efficiency: $3.22 raised per $1 spent on fundraising; rating input score 8; 8th percentile among comparable filings
Transparency & Controls
- Consistency checks: 93.8%; rating input score 94; 21st percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: 95.4%; rating input score 95; 36th percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 7 of 8 controls in place; rating input score 88
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Fail
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -7.6%; rating input score 12; 12th percentile among comparable filings
- Total-asset coverage ratio: 1.71; rating input score 52; 52nd percentile among comparable filings
- Liabilities to assets ratio: 0.13; rating input score 43; 43rd percentile among comparable filings
- Officer compensation ratio: 6.4%; rating input score 48; 48th percentile among comparable filings
Growth
- Program expense growth: 0.4% per year; rating input score 100; 13th percentile among comparable filings
- Revenue growth: 0.7% per year; rating input score 100; 10th percentile among comparable filings
- Asset growth: 0.7% per year; rating input score 100; 12th percentile among comparable filings
Details
- Where the money goes: 67.4% of revenue deployed · 59.6% of spending went to programs
- Governance: 19 of 19 board members independent · 7 of 8 filing controls reported
- Programs: 1 filed program accomplishment · $1.3M in reported program spending
- Leadership: top reported pay $141K · 20 people listed
- Consistency: 35 of 36 current checks pass · 1 finding to review
- Schedules: 6 filed schedules · includes major donors and grants
- Filing history: 10 filing years from 2015 to 2025
- Contacts: How to reach this organization
- Money network: 27 filed money-flow records
- Related organizations: 26 filed related-organization links
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Financial Efficiency: Fundraising efficiency scored 8/100.
- High — Sustainability: Operating margin scored 12/100.
- Review — Accountability: Governance controls: CEO compensation review process not reported.
- Review — Sustainability: Total-asset coverage ratio scored 52/100.
- Review — Transparency & Controls: Domestic grant itemization did not reconcile in the filed values.
- Moderate — Sustainability: Liabilities to assets ratio scored 43/100.
- Moderate — Sustainability: Officer compensation ratio scored 48/100.