Crossroads Programs Inc

Nonprofit profile at a glance

EIN
222215356
IRS 990 coverage
2009–2024
Forms available
Form 990 2024
Location
Willingboro, NJ, USA
Phone
6098800210
Rating
76
Verdict
SUPPORTED
Rating confidence
Standard
Sector
Homeless Centers

Official website

Reported finances

Revenue
$12,203,207
Expenses
$13,000,852
Assets
$9,580,761
Liabilities
$1,617,777

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

13 people listed

Executive titles in this filing

  • Theresa C Wilson (Former Executive Vice President)

Highest reported compensation

  • Ryan D Smith (Director): $1,489,010 total reported compensation
  • Dr Vincent J LaSorsa (Director): $596,323 total reported compensation
  • Thomas S Papa (Treasurer until 12/5/24): $595,408 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Crossroads empowers youth who are homeless, abandoned, abused or at-risk, to lead healthy, productive lives.

What it reported doing in 2024

Crossroads Programs, Inc. has been a provider of residential, shelter, transitional, and supportive services for homeless, abandoned, abused and at-risk youth and families for over 40 years. The Agency was founded in 1978 through a collaboration of interfaith community leaders committed to providing shelter to abandoned, abused, runaway and homeless youth. In recognition of the need, and the absence of available services for runaways, this group formed a volunteer organization with a Board of Directors and incorporated Crossroads as a private, non-profit agency and opened Burlington County's first and only youth shelter. The Agency maintains its original mission and focus - empowering at-risk youth to develop into healthy young adults - as our core competency.Crossroads' Continuum of CareCrossroads' expertise and continuum of care for abandoned, abused, homeless and other at-risk youth - community based treatment homes, group homes, shelter care, life skills training, and mentoring have resulted in improved outcomes and an enhanced future for the thousands of kids and families we have served over the years.Crossroads' Residential and Community-Based Services include: Rites of Passage (ROP)Capable Adolescent Mothers (CAM)Dalton House (DH)Mount Holly House (MHH)Kerri's House (KH)Maxine's HouseHope Homes (HH)For youth aging-out of the child welfare system: Rites of Passage Transitional Housing Program (ROP)Homeless youth, ages 18-21, receive independent living services including supportive housing, intensive life skills training, job coaching, and cash management services.For emotionally-behaviorally disordered youth: Capable Adolescent Mothers (CAM)Pregnant mothering teen girls, ages 16-21 and 8 infants, stabilize their emotional and behavioral health by participating in individual and group therapy, attending school, and receiving life skills and parenting training. Dalton House (DH)Individual and group therapy, case management, employment coaching and life skills development services help teens stabilize their emotional and behavioral health. Kerri's House/Maxine's HouseThese residential facilities provide services to stabilize the emotional and behavioral health of youth between the ages of 5 and 12. For Intellectually Developmental Disabled (IDD) YouthHope Homes (HH)Hope Homes provides a safe, structured, residential setting for youth between the ages of 14 to 18 with behavioral needs combined with intellectual or developmental challenges.

Operating model

Revenue model
Earned-program. 100% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 89
  • Transparency & Controls: 64
  • Accountability: 74
  • Sustainability: 29
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 93.8%; rating input score 94
  • Program expense ratio: 88%; rating input score 88
  • Fundraising efficiency: $34.77 raised per $1 spent on fundraising; rating input score 69; 69th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 92.3%; rating input score 92; 8th percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 71.4%; rating input score 71; 12th percentile among comparable filings
  • Governance controls: 7 of 9 controls in place; rating input score 78
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Fail
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -6.5%; rating input score 14; 14th percentile among comparable filings
  • Total-asset coverage ratio: 0.74; rating input score 26; 26th percentile among comparable filings
  • Liabilities to assets ratio: 0.17; rating input score 63; 63rd percentile among comparable filings
  • Officer compensation ratio: 3.8%; rating input score 61; 61st percentile among comparable filings

Growth

  • Program expense growth: 7.7% per year; rating input score 100; 60th percentile among comparable filings
  • Revenue growth: 7% per year; rating input score 100; 59th percentile among comparable filings
  • Asset growth: 8.6% per year; rating input score 100; 58th percentile among comparable filings

Details

  • Where the money goes: 93.8% of revenue deployed · 88% of spending went to programs
  • Governance: 5 of 7 board members independent · 7 of 9 filing controls reported
  • Programs: 2 filed program accomplishments · $11.4M in reported program spending
  • Leadership: top reported pay $1.5M · 13 people listed · 0 of 6 pay-setting controls reported
  • Consistency: 20 of 21 current checks pass · 1 finding to review
  • Schedules: 6 filed schedules · includes major donors and executive pay
  • Filing history: 15 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 3 filed money-flow records
  • Related organizations: 32 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • High — Sustainability: Operating margin scored 14/100.
  • Review — Accountability: Governance controls: 2 of 9 not reported.
  • High — Sustainability: Total-asset coverage ratio scored 26/100.
  • Review — Transparency & Controls: Schedule R controlled transactions itemized did not reconcile in the filed values.