Crossroads Inc

Nonprofit profile at a glance

EIN
237336997
IRS 990 coverage
2009–2016
Forms available
Form 990 2016
Location
New Haven, CT, USA
Phone
2033870094
Rating
79
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Alcohol, Drug Abuse, Treatment Only

Reported finances

Revenue
$3,984,348
Expenses
$4,074,432
Assets
$162,040
Liabilities
$162,040

Source: IRS Form 990. Selected filing: tax year 2016. Amounts in USD.

Leadership & pay

6 people listed

People named in this filing

  • GENOVEVA PALMIERI (CHAIRMAN)
  • BARRIS MALCOLM (VICE CHAIRMAN)
  • SANDRA CARO (SECRETARY)

Selected names, not a complete roster or a statement of current roles. Open leadership details for the complete filed list.

Source: IRS Form 990. Selected filing: tax year 2016. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

The mission of Crossroads is to provide a healthy, safe, nurturing, gender responsive, trauma informed, and culturally competent recovery environment that promotes a therapeutic alliance with the persons served and that fosters the self-empowerment of those recovering from addiction and/or mental health disorders.

What it reported doing in 2016

Outpatient program - crossroads has both outpatient treatment level ii.1 and outpatient psychiatric treatment level i.1-mh. Outpatient addiction services include a comprehensive biopsychosocial assessment and mental health screening, individualized treatment planning, individual and group counseling, and referrals for concurrent psychiatric services for clients with co-occurring disorders. Assessments are conducted for project safe of the dept. Of children and families. Outpatient mental health services include a psychiatric assessment, individual psychotherapy sessions and psychotropic medication management. These services are provided to clients enrolled in the outpatient or residential programs of crossroads. Subsequent to the sale of its property and equipment, crossroads ceased operations and transferred its patient treatment obligations to the purchaser of the property.

Operating model

Revenue model
Grant-funded. 87% of the money available for current operations came from government grants.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Program spending has declined or grown slowly and revenue has declined or grown slowly.

Rating breakdown

  • Financial Efficiency: 78
  • Transparency & Controls: 92
  • Accountability: 94
  • Sustainability: 24
  • Growth: 0

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 88.3%; rating input score 88
  • Program expense ratio: 85.7%; rating input score 86
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
  • Governance controls: 6 of 7 controls in place; rating input score 86
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: NotApplicable
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Fail
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -2.3%; rating input score 25; 25th percentile among comparable filings
  • Total-asset coverage ratio: 0.04; rating input score 1; 1st percentile among comparable filings
  • Liabilities to assets ratio: 1; rating input score 7; 7th percentile among comparable filings
  • Officer compensation ratio: 0%; rating input score 93; 93rd percentile among comparable filings

Growth

  • Program expense growth: -11.1% per year; rating input score 0; 6th percentile among comparable filings
  • Revenue growth: -0.9% per year; rating input score 0; 19th percentile among comparable filings
  • Asset growth: -13% per year; rating input score 0; 4th percentile among comparable filings

Details

  • Where the money goes: 88.3% of revenue deployed · 85.7% of spending went to programs
  • Governance: 5 of 5 board members independent · 6 of 7 filing controls reported
  • Programs: 3 filed program accomplishments · $3.5M in reported program spending
  • Leadership: top reported pay $0 · 6 people listed
  • Highest-paid contractors: 3 contractors listed · $789K reported
  • Consistency: 30 of 30 current checks pass
  • Schedules: 5 filed schedules · includes major donors
  • Filing history: 8 filing years from 2009 to 2016
  • Contacts: How to reach this organization
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Growth: Program expense growth scored 0/100.
  • High — Growth: Revenue growth scored 0/100.
  • High — Sustainability: Operating margin scored 25/100.
  • High — Sustainability: Total-asset coverage ratio scored 1/100.
  • Review — Accountability: Governance controls: Audit committee oversight not reported.
  • High — Growth: Asset growth scored 0/100.
  • High — Sustainability: Liabilities to assets ratio scored 7/100.