Crossroads Christian Counseling Center
Legal name: Crossroads Christian Counseling Center Inc
Nonprofit profile at a glance
- EIN
- 582370553
- IRS 990 coverage
- 2010–2024
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2024
- Location
- Macon, GA, United States
- Phone
- (478) 475-4608
- Rating
- 76
- Verdict
- SUPPORTED
- Rating confidence
- Standard
- Sector
- Counseling, Support Groups
- Affiliation
- Christianity
Reported finances
- Revenue
- $1,979,309
- Expenses
- $683,471
- Assets
- $1,462,823
- Liabilities
- $11,113
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
12 people listed
Executive titles in this filing
- Robyn Schopp (Executive Director)
Highest reported compensation
- Robyn Schopp (Executive Director): $55,010 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Crossroads Counseling Center seeks wholeness by pursuing a right relationship with ourselves, others, and God through Christian-based counseling and education. It is a Christian not-for-profit committed to a holistic, faith-based approach to counseling. Our vision statement is to offer highly competent and professional Christian-based services to the community. Mission Statement The mission of Crossroads Counseling Center is to serve all people who are affected by life’s challenges through Christian-based counseling, support and education. The mission of Crossroads Counseling Center is to serve all people who are affected by life’s challenges through Christian-based counseling, support and education. Confidentiality.
What it reported doing in 2024
The highly trained and experienced counselors provided Christian based counseling services to individuals, couples, families and groups. Spiritual guidance and short-term crisis intervention are available as well as play therapy for children and adolescent counseling.
Operating model
- Revenue model
- Donor-supported. 68% of the money available for current operations came from contributions and gifts.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
SUPPORTED - The filed numbers largely add up and most voting board members are independent. A relatively small share of available resources goes toward mission work and some filing-based governance responses are negative or unanswered.
Rating breakdown
- Financial Efficiency: 57
- Transparency & Controls: 93
- Accountability: 84
- Sustainability: 78
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 30.8%; rating input score 31
- Program expense ratio: 86.9%; rating input score 87
- Fundraising efficiency: $675.85 raised per $1 spent on fundraising; rating input score 97; 97th percentile among comparable filings
Transparency & Controls
- Consistency checks: 92.3%; rating input score 92; 16th percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 5 of 8 controls in place; rating input score 62
- Conflict-of-interest policy: Pass
- Whistleblower policy: Fail
- Document-retention policy: Fail
- CEO compensation review process: Pass
- Other executive compensation review process: NotApplicable
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Fail
Sustainability
- Operating margin: 65.5%; rating input score 95; 95th percentile among comparable filings
- Total-asset coverage ratio: 2.14; rating input score 67; 67th percentile among comparable filings
- Liabilities to assets ratio: 0.01; rating input score 71; 71st percentile among comparable filings
- Officer compensation ratio: 8%; rating input score 43; 43rd percentile among comparable filings
Growth
- Program expense growth: 3.2% per year; rating input score 100; 32nd percentile among comparable filings
- Revenue growth: 8.7% per year; rating input score 100; 62nd percentile among comparable filings
- Asset growth: 27.3% per year; rating input score 100; 89th percentile among comparable filings
Details
- What they do: 1 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 30.8% of revenue deployed · 86.9% of spending went to programs
- Governance: 11 of 11 board members independent · 5 of 8 filing controls reported
- Programs: 1 filed program accomplishment · $594K in reported program spending
- Leadership: top reported pay $55K · 12 people listed
- Consistency: 25 of 26 current checks pass · 1 finding to review
- Schedules: 5 filed schedules · includes major donors
- Filing history: 14 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 1 filed money-flow record
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Moderate — Financial Efficiency: Mission deployment rate scored 31/100.
- Review — Accountability: Governance controls: 3 of 8 not reported.
- Moderate — Transparency & Controls: Schedule A contributions reconciliation did not reconcile in the filed values.
- Moderate — Sustainability: Officer compensation ratio scored 43/100.