Cross Roads House Inc
Nonprofit profile at a glance
- EIN
- 222549963
- IRS 990 coverage
- 2010–2024
- Forms available
- Form 990 2024
- Location
- Portsmouth, NH, USA
- Phone
- 6034362218
- Rating
- 82
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Homeless Shelters
Reported finances
- Revenue
- $4,743,354
- Expenses
- $3,786,531
- Assets
- $12,445,101
- Liabilities
- $371,209
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
25 people listed
Executive titles in this filing
- Chuck Silva (President)
- Vanda Moore (Vice President)
- Wildolfo Arvelo (Past Executive Director)
- Anna K Vorsteg (CEO)
Highest reported compensation
- Wildolfo Arvelo (Past Executive Director): $135,285 total reported compensation
- Christine Stover (COO): $60,458 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
See Schedule O
What it reported doing in 2024
Purpose is to provide safe and supportive emergency housing to individuals and families experiencing homelessness.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Direct operator. The filing allocates 86% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - The filed numbers largely add up and a large share of total spending goes to programs. A relatively small share of available resources goes toward mission work and fundraising costs are high for each dollar raised.
Rating breakdown
- Financial Efficiency: 62
- Transparency & Controls: 94
- Accountability: 100
- Sustainability: 74
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 59.5%; rating input score 59
- Program expense ratio: 72.5%; rating input score 73
- Fundraising efficiency: $11.32 raised per $1 spent on fundraising; rating input score 42; 42nd percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 20.2%; rating input score 77; 77th percentile among comparable filings
- Total-asset coverage ratio: 3.29; rating input score 76; 76th percentile among comparable filings
- Liabilities to assets ratio: 0.03; rating input score 76; 76th percentile among comparable filings
- Officer compensation ratio: 5.2%; rating input score 52; 52nd percentile among comparable filings
Growth
- Program expense growth: 11.3% per year; rating input score 100; 68th percentile among comparable filings
- Revenue growth: 12.7% per year; rating input score 100; 76th percentile among comparable filings
- Asset growth: 5.1% per year; rating input score 100; 35th percentile among comparable filings
Details
- Where the money goes: 59.5% of revenue deployed · 72.5% of spending went to programs
- Governance: 22 of 22 board members independent · 9 of 9 filing controls reported
- Programs: 1 filed program accomplishment · $2.7M in reported program spending
- Leadership: top reported pay $135K · 25 people listed
- Consistency: 35 of 35 current checks pass
- Schedules: 7 filed schedules · includes major donors and grants
- Filing history: 14 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 2 filed money-flow records
- Related organizations: Filed and resolved organization relationships.
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Review — Financial Efficiency: Mission deployment rate scored 59/100.
- Moderate — Financial Efficiency: Fundraising efficiency scored 42/100.
- Review — Sustainability: Officer compensation ratio scored 52/100.