Critical Reach Inc (Formerly Socialtech)

Nonprofit profile at a glance

EIN
943215363
IRS 990 coverage
2015–2025
Forms available
Form 990 2025
Location
Hillsborough, CA, USA
Phone
6505588081
Rating
71
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Support N.E.C.

Official website

Reported finances

Revenue
$665,830
Expenses
$929,173
Assets
$1,709,219
Liabilities
$0

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

7 people listed

Executive titles in this filing

  • JENNIFER DAWSON (EXECUTIVE DIRECTOR)

Highest reported compensation

  • JENNIFER DAWSON (EXECUTIVE DIRECTOR): $270,000 total reported compensation
  • TODD BOWER (SECRETARY): $54,019 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Help build safer communities for children

What it reported doing in 2025

Developed, deployed and maintained custom software application used by over 1,500 law enforcement agencies. The software tool enables real-time sharing of photo bulletin information across jurisdictional lines and with the community to help response to missing children, wanted persons and to enhance police officer safety.developed the learn secure application for schools and the community secure application for other community site to connect those sites with their law enforcement agency in a crisis. The law enforcement application is called apb direct connect. These software applications enhance the safety of students at school as well as all citizens in locations where they gather.

Operating model

Revenue model
Other-operating. 72% of the money available for current operations came from other operating revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Some filing-based governance responses are negative or unanswered and a relatively small share of voting board members are independent.

Rating breakdown

  • Financial Efficiency: 85
  • Transparency & Controls: 74
  • Accountability: 42
  • Sustainability: 31
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 100%; rating input score 100
  • Program expense ratio: 82.6%; rating input score 83
  • Fundraising efficiency: $4.65 raised per $1 spent on fundraising; rating input score 15; 15th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: 2 of 6 controls in place; rating input score 33
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Pass
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 57.1%; rating input score 57; 15th percentile among comparable filings
  • Governance controls: 2 of 9 controls in place; rating input score 22
    • Conflict-of-interest policy: Fail
    • Whistleblower policy: Fail
    • Document-retention policy: Fail
    • CEO compensation review process: Fail
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: -39.6%; rating input score 3; 3rd percentile among comparable filings
  • Total-asset coverage ratio: 1.84; rating input score 62; 62nd percentile among comparable filings
  • Liabilities to assets ratio: 0; rating input score 88; 88th percentile among comparable filings
  • Officer compensation ratio: 34.9%; rating input score 5; 5th percentile among comparable filings

Growth

  • Program expense growth: 15.2% per year; rating input score 100; 71st percentile among comparable filings
  • Revenue growth: 6.7% per year; rating input score 100; 47th percentile among comparable filings
  • Asset growth: 4.5% per year; rating input score 100; 33rd percentile among comparable filings

Details

  • Where the money goes: 100% of revenue deployed · 82.6% of spending went to programs
  • Governance: 4 of 7 board members independent · 2 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $767K in reported program spending
  • Leadership: top reported pay $270K · 7 people listed · 2 of 6 pay-setting controls reported
  • Highest-paid contractors: 2 contractors listed · $571K reported
  • Consistency: 24 of 24 current checks pass
  • Schedules: 6 filed schedules · includes major donors and executive pay
  • Filing history: 11 filing years from 2015 to 2025
  • Contacts: How to reach this organization
  • Money network: 2 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Accountability: Governance controls: 6 of 8 not reported.
  • Review — Accountability: Independent voting board scored 57/100.
  • High — Financial Efficiency: Fundraising efficiency scored 15/100.
  • High — Sustainability: Operating margin scored 3/100.
  • High — Sustainability: Officer compensation ratio scored 5/100.