Life Link III
Legal name: Critical Care Services Inc
Nonprofit profile at a glance
- EIN
- 411518013
- IRS 990 coverage
- 2010–2025
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2025, Form 990-T 2025
- Location
- Shoreview, MN, United States
- Phone
- (612) 638 - 4900
- Rating
- 84
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Ambulance, Emergency Medical Transport Services
Reported finances
- Revenue
- $79,781,905
- Expenses
- $69,478,975
- Assets
- $80,530,818
- Liabilities
- $14,488,193
Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.
Leadership & pay
21 people listed
Executive titles in this filing
- JOSHUA M HOWELL (PRESIDENT AND CEO)
Highest reported compensation
- JOSHUA M HOWELL (PRESIDENT AND CEO): $446,880 total reported compensation
- BJORN K PETERSON (CHIEF MEDICAL OFFICER): $348,223 total reported compensation
- LISA M KNIPPING (CHIEF FINANCIAL OFFICER): $339,502 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Our mission is to provide safe and effective air medical transport. Our Values Safety** : Safety is interwoven in everything we do. & Values Our Mission Our mission is to provide safe and effective air medical transport. Our Values. & Values At Life Link III, our mission is to provide safe and effective air medical transport. Our culture focuses on supporting our patients, our employees, and our community.
What it reported doing in 2025
Patient receivables and credit policypatient accounts receivable are uncollateralized patient obligations that are stated at the amount management expects to collect from outstanding balances. These obligations are primarily from local residents, most of whom are insured under third-party payors on the patients' behalf. Or, if the patient is uninsured, the patient receives an automatic discount equal to the discount given the organizations largest third party payer, then that patient is billed directly. Once claims are settled with the primary payer, any secondary insurance is billed and patients are billed for copay and deductible amounts that are patients' responsibility. Payments on patient accounts receivable are applied to the specific claim identified on the remittance advice or statement. Life link iii does not have a policy to charge interest on past due accounts. Patient accounts receivable are reduced by an allowance for doubtful accounts. In evaluating the collectability of patient accounts receivable, the organization analyzes its collection history and identifies trends for each of its major payor sources of revenue to estimate the appropriate allowance for doubtful accounts and provision for bad debts. Management regularly reviews data about these major payor sources of revenue in evaluating the sufficiency of the allowance for doubtful accounts. For receivables associated with services provided to patients who have third-party coverage, the organization analyzes contractually due amounts and provides an allowance for doubtful accounts, a provision for bad debts and community care. For receivables associated with self-pay patients (which includes both patients without insurance and patients with deductible and copayment balances due for which third-party coverage exists for part of the bill), the organization records a significant provision for bad debts in the period of service on the basis of its past experience, which indicates that many patients are unable or unwilling to pay the portion of their bill for which they are financially responsible. The difference between the standard rates (or discounted rates if negotiated) and the amounts actually collected after all reasonable collection efforts have been exhausted is charged off against the allowance for doubtful accounts. In 2025 these bad debts totaled $9,600,328.patient accounts receivable are recorded in the accompanying balance sheet net of contractual adjustments and an allowance for doubtful accounts.it is unknown how much bad debt expense, if any, reasonably could be attributable to persons who likely would qualify for financial assistance under our community care program.
Operating model
- Revenue model
- Earned-program. 96% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - The filed numbers largely add up and a large share of available resources goes toward mission work. Total assets are small relative to annual expenses; liquid coverage is unknown and reported officer compensation is a large share of total spending, which may reflect staffing concentration.
Rating breakdown
- Financial Efficiency: 69
- Transparency & Controls: 94
- Accountability: 100
- Sustainability: 56
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 74.3%; rating input score 74
- Program expense ratio: 85.3%; rating input score 85
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 66th percentile among comparable filings
- Pay-setting controls: 6 of 6 controls in place; rating input score 100
- Compensation committee: Pass
- Independent consultant: Pass
- Other Form 990s reviewed: Pass
- Written employment contract: Pass
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 65th percentile among comparable filings
- Governance controls: 9 of 9 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 12.9%; rating input score 76; 76th percentile among comparable filings
- Total-asset coverage ratio: 1.16; rating input score 32; 32nd percentile among comparable filings
- Liabilities to assets ratio: 0.18; rating input score 69; 69th percentile among comparable filings
- Officer compensation ratio: 4.4%; rating input score 25; 25th percentile among comparable filings
Growth
- Program expense growth: 10.6% per year; rating input score 100; 71st percentile among comparable filings
- Revenue growth: 7.5% per year; rating input score 100; 59th percentile among comparable filings
- Asset growth: 9.8% per year; rating input score 100; 67th percentile among comparable filings
Details
- What they do: 3 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 74.3% of revenue deployed · 85.3% of spending went to programs
- Governance: 11 of 11 board members independent · 9 of 9 filing controls reported
- Programs: 5 filed program accomplishments · $59.3M in reported program spending
- Leadership: top reported pay $447K · 21 people listed · 6 of 6 pay-setting controls reported
- Highest-paid contractors: 5 contractors listed · $1.2M reported
- Consistency: 36 of 36 current checks pass
- Schedules: 8 filed schedules · includes major donors and executive pay
- Filing history: 16 filing years from 2010 to 2025
- Contacts: How to reach this organization
- Money network: 10 filed money-flow records
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
Grant-readiness screening is separate from the live rating, not a measure of program quality. Review the source records before making a grant decision.
- Moderate — Sustainability: Total-asset coverage ratio scored 32/100.
- High — Sustainability: Officer compensation ratio scored 25/100.
- High — Grant Readiness: Federal audit findings: this organization reported findings in its latest federal Single Audit.