Crisis House
Nonprofit profile at a glance
- EIN
- 330217339
- IRS 990 coverage
- 2012–2024
- Forms available
- Form 990 2024
- Location
- Santee, CA, USA
- Phone
- 6194441194
- Rating
- 87
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Emergency Assistance
Reported finances
- Revenue
- $3,388,686
- Expenses
- $3,639,793
- Assets
- $2,125,357
- Liabilities
- $88,184
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
13 people listed
Executive titles in this filing
- CATHY SMITH (PRESIDENT)
Highest reported compensation
- KELCIE PARRA (EXECUTIVE DI): $140,247 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
The mission of crisis house is to respond immediately to stop the cycle of domestic violence and homelessness and to connect families and individuals to crucial resources that empower them to renew their lives.
What it reported doing in 2024
Homeless services: the east region of san diego county, where crisis house is located, has the second-largest population of individuals experiencing homelessness, after the city of san diego. Crisis house east county housing connections program continues to serve individuals experiencing homelessness in the eastern region through our mobile outreach team. The team immediately responded to the needs of 246 people experiencing homelessness residing in parks, cars, and other places not meant for human habitation and connected them to housing and other life-saving services. They also received case management and other supportive services to resolve their homelessness. The agency continues to coordinate the homeless point- in-time count in santee, ca. And hosted project homeless connect in may 2025. 141 homeless people attended the event this year. This event provides critical services that homeless people need to move forward toward resolving their homelessness. The resources accessed on this one day may otherwise take weeks if not months to access for an individual experiencing homelessness without transportation or other support. 45 organizations were present to address their immediate needs with food, clothing, emergency shelter, id's, flu shots, dental screening as well as substance abuse treatment, medical and dental care.
Operating model
- Revenue model
- Grant-funded. 99% of the money available for current operations came from government grants.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
- Includes noncash contributions: Reported contributions include donated property or goods.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.
Rating breakdown
- Financial Efficiency: 84
- Transparency & Controls: 90
- Accountability: 100
- Sustainability: 22
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 88.8%; rating input score 89
- Program expense ratio: 82.7%; rating input score 83
- Fundraising efficiency: $24.24 raised per $1 spent on fundraising; rating input score 64; 64th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Limited
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 8 of 8 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: NotApplicable
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: -7.4%; rating input score 16; 16th percentile among comparable filings
- Total-asset coverage ratio: 0.58; rating input score 21; 21st percentile among comparable filings
- Liabilities to assets ratio: 0.04; rating input score 73; 73rd percentile among comparable filings
- Officer compensation ratio: Limited
Growth
- Program expense growth: 11.1% per year; rating input score 100; 68th percentile among comparable filings
- Revenue growth: 11.2% per year; rating input score 100; 72nd percentile among comparable filings
- Asset growth: 18.8% per year; rating input score 100; 82nd percentile among comparable filings
Details
- Where the money goes: 88.8% of revenue deployed · 82.7% of spending went to programs
- Governance: 13 of 13 board members independent · 8 of 8 filing controls reported
- Programs: 3 filed program accomplishments · $3M in reported program spending
- Leadership: top reported pay $140K · 13 people listed
- Consistency: 29 of 29 current checks pass
- Schedules: 5 filed schedules
- Filing history: 12 filing years from 2012 to 2024
- Contacts: How to reach this organization
- Money network: Resolved incoming and outgoing counterparties from filed money flows.
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Sustainability: Operating margin scored 16/100.
- High — Sustainability: Total-asset coverage ratio scored 21/100.