Council on Aging of Greater Nashville Dba Age Well Middle Tennessee

Nonprofit profile at a glance

EIN
621867122
IRS 990 coverage
2012–2025
Forms available
Form 990 2025, Form 990-EZ 2011
Location
Nashville, TN, USA
Phone
6153534235
Rating
73
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Human Services N.E.C.

Reported finances

Revenue
$938,888
Expenses
$848,538
Assets
$541,908
Liabilities
$111,166

Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.

Leadership & pay

16 people listed

Executive titles in this filing

  • BROOKE COPLON (Vice President)
  • LINDSEY SEXTON (President)
  • NANCY CONWAY (Past President)

Highest reported compensation

  • GRACE SUTHERLAND SMITH (Executive Dir.): $113,476 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

The Council on Aging of Greater Nashville d/b/a AgeWell Middle Tennessee(the Organization) is a nonprofit organization whose mission is to serve asa trusted resource and to advance solutions for the critical needs of olderadults and caregivers. AgeWell supports older adults and caregivers across13 counties in Middle Tennessee through programs, advocacy, communityeducation and print and online resources. The Organization identifiesissues and challenges related to aging and develops and facilitatescollaborative solutions to address those needs. The Organization alsoprovides information, resources, and support to older adults, caregivers, and the community at large.

What it reported doing in 2025

RESET: Financial Empowerment Collaborative - RESET, which stands forRaising Economic Security to Enjoy Thriving, is a collaborative, financialempowerment network that AgeWell created with United Way and severaltrusted community partners (NeedLink Nashville, FiftyForward, TN JusticeCenter, Metro Action Commission) to help older adults in Davidson Countyimprove their financial stability and security. Services include benefiteligibility screening and application assistance, one-on-one financialcounseling, emergency rent and utility assistance and referral tosupplemental income opportunities. In 2025, RESET partners assisted 4,153Nashvillians aged 50 and older with 4,445 benefit applications valued at$2,800,190. In addition, 238 RESET clients received financial counseling atthe Financial Empowerment Center resulting in $114,641 in total cumulativeincreased savings and $1,208,103 in reduced debt.

Operating model

Revenue model
Donor-supported. 93% of the money available for current operations came from contributions and gifts.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - The filed numbers largely add up and most voting board members are independent. A relatively small share of available resources goes toward mission work and fundraising costs are high for each dollar raised.

Rating breakdown

  • Financial Efficiency: 55
  • Transparency & Controls: 92
  • Accountability: 82
  • Sustainability: 41
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 56.6%; rating input score 57
  • Program expense ratio: 62.1%; rating input score 62
  • Fundraising efficiency: $7.61 raised per $1 spent on fundraising; rating input score 26; 26th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
  • Governance controls: 4 of 7 controls in place; rating input score 57
    • Conflict-of-interest policy: Fail
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: NotApplicable
    • Other executive compensation review process: NotApplicable
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: 9.6%; rating input score 55; 55th percentile among comparable filings
  • Total-asset coverage ratio: 0.64; rating input score 30; 30th percentile among comparable filings
  • Liabilities to assets ratio: 0.21; rating input score 25; 25th percentile among comparable filings
  • Officer compensation ratio: 13.4%; rating input score 28; 28th percentile among comparable filings

Growth

  • Program expense growth: 7.1% per year; rating input score 100; 46th percentile among comparable filings
  • Revenue growth: 10.4% per year; rating input score 100; 62nd percentile among comparable filings
  • Asset growth: 9.5% per year; rating input score 100; 53rd percentile among comparable filings

Details

  • Where the money goes: 56.6% of revenue deployed · 62.1% of spending went to programs
  • Governance: 15 of 15 board members independent · 4 of 7 filing controls reported
  • Programs: 4 filed program accomplishments · $527K in reported program spending
  • Leadership: top reported pay $113K · 16 people listed
  • Consistency: 30 of 30 current checks pass
  • Schedules: 5 filed schedules · includes major donors
  • Filing history: 14 filing years from 2012 to 2025
  • Contacts: How to reach this organization
  • Money network: 1 filed money-flow record
  • Related organizations: Filed and resolved organization relationships.
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Financial Efficiency: Mission deployment rate scored 57/100.
  • High — Financial Efficiency: Fundraising efficiency scored 26/100.
  • Review — Accountability: Governance controls: 2 of 6 not reported.
  • Review — Sustainability: Operating margin scored 55/100.
  • Moderate — Sustainability: Total-asset coverage ratio scored 30/100.
  • High — Sustainability: Liabilities to assets ratio scored 25/100.
  • High — Sustainability: Officer compensation ratio scored 28/100.