Council on Accreditation for Children and Family Services Inc

What it reported doing in 2022

Coa's main program is the accreditation of human and social services agencies. Although the nature of the services provided by these agencies may vary, each is required to demonstrate implementation of a series of administration, management and service delivery standards. Coa accredits nearly 1,600 public and private agencies and estimates that these agencies in turn serve approximately 7 million individuals and families each year. The impact of the accreditation process can be demonstrated in the heightened quality of the services these agencies provide as well as in their ability to implement and consistently adhere to sound governance, financial management, risk prevention management, performance quality improvement and human resource processes. With the onset of covid-19, coa rapidly shifted to virtual accreditation operations and training to support organizations and ensure the health, safety and well-being of all staff and volunteers. The process to transition was essentially seamless and organizations did not experience a disruption in their accreditation process. Using lessons learned from the experience in 2021, in 2022 coa returned to onsite reviews while continuing to maximize the use of technology when appropriate to allow for a more efficient and less burdensome process. The coa team also continued accreditation operations while working with others in the organization to consider new services and offerings for the new organization that will result once the merger with the alliance for strong families and communities, inc. Is finalized and approved.coa accredited 64 organizations under its 8th edition standards, 2 organizations under its public standards and 23 organizations under its child and youth development programs. Coa conducted 111 site visits including 76 8th edition reviews, 2 public reviews, 32 child and youth development reviews and 1 military review.

Financial Efficiency

• Mission deployment rate: 59.2%; rating input score 59
• Program expense ratio: 73.1%; rating input score 73
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
• Pay-setting controls: Limited
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Limited
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
• Governance controls: 8 of 9 controls in place; rating input score 89
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Fail
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 20.1%; rating input score 78; 78th percentile among comparable filings
• Total-asset coverage ratio: 0; rating input score 0; 0th percentile among comparable filings
• Liabilities to assets ratio: Limited
• Officer compensation ratio: 9.6%; rating input score 28; 28th percentile among comparable filings

Growth

• Program expense growth: -10.2% per year; rating input score 0; 3rd percentile among comparable filings
• Revenue growth: -3.6% per year; rating input score 0; 6th percentile among comparable filings
• Asset growth: -3.1% per year; rating input score 0; 7th percentile among comparable filings