COPE Family Support Center Inc
Nonprofit profile at a glance
- EIN
- 800658667
- IRS 990 coverage
- 2013–2024
- Forms available
- Form 990 2024, Form 990-N 2012
- Location
- Walnut Creek, CA, USA
- Phone
- 9256895811
- Rating
- 85
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Human Service Organizations
Reported finances
- Revenue
- $1,963,198
- Expenses
- $1,835,188
- Assets
- $1,716,722
- Liabilities
- $1,190,805
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
10 people listed
Highest reported compensation
- Natasha Paddock (Executive Dir.): $164,026 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Provide comprehensive services to strengthen family relationships and bonds, empower parents, foster healthy relationships, and cultivate family units that encourage an optimal environment for the healthy growth and development of parents and children through parent education and therapy services.
What it reported doing in 2024
The Organization provides comprehensive mental health and family support services to children, youth, adults, and families in the community, with a focus on low-income and underserved populations. During the year, the Organization served approximately 2,983 family members across Contra Costa, Alameda, Solano, and San Joaquin counties, with 78% of clients living at or below the poverty line. Services were delivered in culturally responsive and linguistically accessible formats, including English, Spanish, Arabic, and Farsi, by a diverse clinical and program staff.Program activities included evidence-based parenting education through the Triple P Parenting Program, counseling and clinical mental health services, youth emotional regulation workshops (C.O.P.E. 4 Kids), anger management services, and Supporting Father Involvement groups. During the year, 1,512 parents and caregivers participated in approximately 200 parenting education classes, achieving an 84% completion rate and a 92% participant satisfaction rate. Clinical services provided individual, family, and group counseling to 312 individuals through 1,238 therapy sessions, addressing needs such as anxiety, trauma, depression, family conflict, and life transitions.Youth services engaged 275 youth through group workshops, peer and mentor programs, and school- and community-based partnerships, with 78% of participants reporting improved social-emotional skills. Anger management and father involvement programs supported healthier relationships, emotional self-regulation, and positive parenting practices. Collectively, these services strengthened family stability, improved mental health outcomes, and enhanced emotional well-being across the communities served.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.
Rating breakdown
- Financial Efficiency: 85
- Transparency & Controls: 79
- Accountability: 100
- Sustainability: 43
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 83.9%; rating input score 84
- Program expense ratio: 89.6%; rating input score 90
- Fundraising efficiency: $40.29 raised per $1 spent on fundraising; rating input score 74; 74th percentile among comparable filings
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: 3 of 6 controls in place; rating input score 50
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Pass
- Written employment contract: Missing
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 8 of 8 controls in place; rating input score 100
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: NotApplicable
- Other executive compensation review process: Pass
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 6.5%; rating input score 54; 54th percentile among comparable filings
- Total-asset coverage ratio: 0.94; rating input score 41; 41st percentile among comparable filings
- Liabilities to assets ratio: 0.69; rating input score 11; 11th percentile among comparable filings
- Officer compensation ratio: 8.9%; rating input score 40; 40th percentile among comparable filings
Growth
- Program expense growth: 13% per year; rating input score 100; 71st percentile among comparable filings
- Revenue growth: 13.1% per year; rating input score 100; 75th percentile among comparable filings
- Asset growth: 24.1% per year; rating input score 100; 86th percentile among comparable filings
Details
- Where the money goes: 83.9% of revenue deployed · 89.6% of spending went to programs
- Governance: 9 of 9 board members independent · 8 of 8 filing controls reported
- Programs: 1 filed program accomplishment · $1.6M in reported program spending
- Leadership: top reported pay $164K · 10 people listed · 3 of 6 pay-setting controls reported
- Consistency: 35 of 35 current checks pass
- Schedules: 6 filed schedules · includes major donors and executive pay
- Filing history: 12 filing years from 2013 to 2024
- Contacts: How to reach this organization
- Money network: 1 filed money-flow record
- Related organizations: Filed and resolved organization relationships.
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Review — Sustainability: Operating margin scored 54/100.
- Moderate — Sustainability: Total-asset coverage ratio scored 41/100.
- High — Sustainability: Liabilities to assets ratio scored 11/100.
- Moderate — Sustainability: Officer compensation ratio scored 40/100.