CTS Transit

Nonprofit profile at a glance

EIN
061496806
IRS 990 coverage
2010–2024
Official website data refreshed
Aug 2026
Forms available
Form 990 2024
Location
Trumbull, CT, USA
Phone
203.736.8810
Rating
84
Verdict
STRONG
Rating confidence
Moderate
Sector
Transportation Assistance

Official website

Reported finances

Revenue
$152,911,126
Expenses
$154,293,176
Assets
$20,304,334
Liabilities
$14,057,540

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

12 people listed

Executive titles in this filing

  • RAJ NAGPAL (INTERIM CEO,)
  • MIGUEL MCINNIS (FORMER CEO)

Highest reported compensation

  • MIGUEL MCINNIS (FORMER CEO): $356,910 total reported compensation
  • PATRICK FRANCIS (CHIEF INFO O): $203,392 total reported compensation
  • MICHAEL IODICE (FORMER CF OF): $192,111 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

It is the mission of CTS to increase the availability of cost-effective and efficient transportation services to transportation disadvantaged individuals and communities. We are a diverse group of professionals who have come together for one purpose – to provide access via transportation services to critically needed medical and educational opportunities in order to improve the lives of the people we serve. We are determined to connect people to medical services, support individuals seeking treatment to combat the challenges of addiction, and transport children with diverse abilities who simply want to go to school. We understand that our customers are the reason why we are here. As an organization we communicate openly, honestly and responsibly while treating others with respect. Our senior leadership team has over 100 years of combined transportation and he.

What it reported doing in 2024

To provide cost effective and efficient transportation options for disadvantaged individuals.

Operating model

Revenue model
Earned-program. 100% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 87
  • Transparency & Controls: 82
  • Accountability: 92
  • Sustainability: 24
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 98%; rating input score 98
  • Program expense ratio: 97.2%; rating input score 97
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 4 of 6 controls in place; rating input score 67
    • Compensation committee: Missing
    • Independent consultant: Pass
    • Other Form 990s reviewed: Missing
    • Written employment contract: Pass
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Limited
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 85.7%; rating input score 86; 32nd percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -0.9%; rating input score 23; 23rd percentile among comparable filings
  • Total-asset coverage ratio: 0.13; rating input score 4; 4th percentile among comparable filings
  • Liabilities to assets ratio: 0.69; rating input score 22; 22nd percentile among comparable filings
  • Officer compensation ratio: 0.7%; rating input score 80; 80th percentile among comparable filings

Growth

  • Program expense growth: 16% per year; rating input score 100; 88th percentile among comparable filings
  • Revenue growth: 16.1% per year; rating input score 100; 90th percentile among comparable filings
  • Asset growth: 14.4% per year; rating input score 100; 85th percentile among comparable filings

Details

  • What they do: 7 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 98% of revenue deployed · 97.2% of spending went to programs
  • Governance: 6 of 7 board members independent · 9 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $149.9M in reported program spending
  • Leadership: top reported pay $357K · 12 people listed · 4 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $13.5M reported
  • Consistency: 33 of 33 current checks pass
  • Schedules: 4 filed schedules · includes executive pay
  • Filing history: 15 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 5 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Sustainability: Operating margin scored 23/100.
  • High — Sustainability: Total-asset coverage ratio scored 4/100.
  • High — Sustainability: Liabilities to assets ratio scored 22/100.