Baptist Health

Legal name: Conway Community Services

Nonprofit profile at a glance

EIN
461629800
IRS 990 coverage
2016–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024, Form 990-T 2024, Form 990-N 2015
Location
Little Rock, AR, USA
Phone
(888) 227-8478
Rating
67
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Hospitals and Related Primary Medical Care Facilities
Affiliation
Christianity

Official website

Reported finances

Revenue
$109,716,143
Expenses
$116,517,494
Assets
$129,415,014
Liabilities
$213,317,259

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

9 people listed

Executive titles in this filing

  • DOUGLAS WEEKS (VICE PRESIDENT)
  • TROY WELLS (PRESIDENT)

Highest reported compensation

  • TROY WELLS (PRESIDENT): $2,295,979 total reported compensation
  • DOUGLAS WEEKS (VICE PRESIDENT): $1,643,102 total reported compensation
  • BRENT BEAULIEU (SECRETARY/TREASURER): $1,168,978 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

We are dedicated to improving Arkansas' well being through personalized healthcare.

What it reported doing in 2024

Conway community services provides access to a full range of comprehensive health care services to individuals regardless of race, creed, sex, national origin, disability, age, or ability to pay. Although reimbursement for services rendered is essential to conway community services for the continued operation, financial stability, and ability to provide needed new services and technology, it is recognized that not all individuals possess the ability to purchase health care and essential medical services. Further, our mission is to serve this community with respect to providing comprehensive health care services and health education. Therefore, in keeping with conway community services's commitment to serve the residents of its community, we provide: - free and subsidized care to those who cannot pay, - care to persons covered by governmental programs at reimbursement below our regular rates paid by other third parties; and - health education and programs/services to enhance the health status of the community. Such services and programs are provided where the need and/or individual's inability to pay co-exists. These activities include wellness and prevention education programs, community diagnostic screening programs, special programs for the elderly, youth at risk, handicapped, medically under served, medical care for the uninsured, and a variety of broad community support activities. During 2024, conway community services served 4,274 inpatients and 36,327 outpatients, of which 18,582 received care in the emergency room. Conway community services also served patients in hospital-based clinics totaling 16,485 clinic visits.

Operating model

Revenue model
Other-operating. 100% of the money available for current operations came from other operating revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. A relatively small share of voting board members are independent and few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence.

Rating breakdown

  • Financial Efficiency: 84
  • Transparency & Controls: 70
  • Accountability: 37
  • Sustainability: 27
  • Growth: 80

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 97.1%; rating input score 97
  • Program expense ratio: 91.4%; rating input score 91
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 93.8%; rating input score 94; 25th percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 81.4%; rating input score 81; 18th percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Yes; rating input score 100

Accountability

  • Independent voting board: 0%; rating input score 0; 4th percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -6.2%; rating input score 11; 11th percentile among comparable filings
  • Total-asset coverage ratio: 1.11; rating input score 43; 43rd percentile among comparable filings
  • Liabilities to assets ratio: 1.65; rating input score 2; 2nd percentile among comparable filings
  • Officer compensation ratio: 1.1%; rating input score 73; 73rd percentile among comparable filings

Growth

  • Program expense growth: 9.7% per year; rating input score 100; 73rd percentile among comparable filings
  • Revenue growth: 15.6% per year; rating input score 100; 90th percentile among comparable filings
  • Asset growth: -2% per year; rating input score 0; 4th percentile among comparable filings

Details

  • What they do: 1 operating location identified
  • Where the money goes: 97.1% of revenue deployed · 91.4% of spending went to programs
  • Governance: 0 of 3 board members independent · 8 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $106.5M in reported program spending
  • Leadership: top reported pay $2.3M · 9 people listed · 0 of 6 pay-setting controls reported
  • Consistency: 32 of 33 current checks pass · 1 finding to review
  • Schedules: 8 filed schedules · includes major donors, grants, executive pay, and related organizations
  • Filing history: 8 filing years from 2016 to 2024
  • Contacts: How to reach this organization
  • Money network: 9 filed money-flow records
  • Related organizations: 26 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Accountability: Independent voting board scored 0/100.
  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • High — Sustainability: Operating margin scored 11/100.
  • High — Growth: Asset growth scored 0/100.
  • Review — Accountability: Governance controls: Form 990 shared with the board not reported.
  • Moderate — Sustainability: Total-asset coverage ratio scored 43/100.
  • High — Sustainability: Liabilities to assets ratio scored 2/100.
  • Review — Transparency & Controls: Domestic grant itemization did not reconcile in the filed values.