Continuum of Care, Inc.

What it reported doing in 2024

Continuum provides person-centered comprehensive support and services to adults and families challenged with psychiatric and/or intellectual disabilities, autism, homelessness, substance dependence, or other disabilities while maintaining the rights and dignities of each individual as productive members of society.mhs services: community housing and supported living services offer a variety of 24-hour, 12-hour, and case management support to assist individuals with mental health, substance use, and co-occurring conditions in managing their symptoms more effectively and overcoming challenges resulting from their illness.see continuation on schedule ocrisis recovery services (crs) offer a community-based diversion from inpatient psychiatric services. Crs provides immediate and intensive clinical care for adults in need of a structured residential treatment environment that fosters a foundation of rebuilding life for recovery with a focus on health and wellness.nursing home discharge and diversion services ensures nursing home placements for department of mental health & addiction services (dmhas) clients are necessary, appropriate, and safe. The program focuses on two specific goals: 1) to reduce inappropriate admissions of dmhas clients to nursing homes and 2) to monitor admissions for appropriate placement and/or eventual discharge back to the community with support services.forensic services: forensic services serves individuals with psychiatric and co-occurring (mental illness and substance abuse) disorders in need of housing and community support. Forensic residents are moving through, and/or transitioning out of, the criminal justice system and client engagement often begins while these individuals are still incarcerated.homeless outreach: compass (compassionate allies serving our streets) is a community-based initiative and partnership between the city of new haven and continuum. The goal of compass is to create a system of sustainable support for individuals in new haven who are experiencing a mental health or substance use crisis.emergency services: the new haven emergency housing philosophy focuses on housing first with the goal to enable those experiencing homelessness to return to permanent housing. We believe in a harm-reduction philosophy for individuals who have relapsed from substance abuse or continue to use substances to enable continued health care education, support services, and housing meeting each individual where they are at. Outpatient services: the continuum integrated behavioral health (cibh) provides compassionate and uniquely skilled therapy services for individuals and families through individual, group, and family therapy. Peer services: mental health professionals recognize that staff who are in recovery can help those starting out on the road to recovery. Continuum's recovery employment support services (cress) operates four (4) programs: long-term services (lts): the lts community housing goal is to transition individuals with mental illness and those with a co-occurring pervasive developmental disorders (pdd), many who have been institutionalized, to community-based permanent supportive housing opportunities. Veteran services: continuum veterans programs are a collaborative effort with local clinical providers and the veteran affairs hospital that offer crisis stabilization and residential treatment beds alongside outpatient clinical care and day services as a short-term alternative to psychiatric inpatient care.wellness program: continuum of care's recovery transformation health & wellness program teaches holistic, all-natural practices, and offers unique interactive workshops -- including exercise activities and healthful eating initiatives -- to prevent or treat critical health conditions as well as set people on the path to better physical and mental health overall.young adult services (yas): continuum yas programs are a collaboration of services and support with dmhas developed to help you

Financial Efficiency

• Mission deployment rate: 79.2%; rating input score 79
• Program expense ratio: 88.8%; rating input score 89
• Fundraising efficiency: $121.71 raised per $1 spent on fundraising; rating input score 86; 86th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
• Pay-setting controls: 4 of 6 controls in place; rating input score 67
  • Compensation committee: Missing
  • Independent consultant: Pass
  • Other Form 990s reviewed: Pass
  • Written employment contract: Missing
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Yes; rating input score 100

Accountability

• Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 10.9%; rating input score 75; 75th percentile among comparable filings
• Total-asset coverage ratio: 0.41; rating input score 14; 14th percentile among comparable filings
• Liabilities to assets ratio: 0.37; rating input score 48; 48th percentile among comparable filings
• Officer compensation ratio: 4.6%; rating input score 20; 20th percentile among comparable filings

Growth

• Program expense growth: 9% per year; rating input score 100; 70th percentile among comparable filings
• Revenue growth: 10% per year; rating input score 100; 77th percentile among comparable filings
• Asset growth: 4.5% per year; rating input score 100; 32nd percentile among comparable filings