Contact Concern of Northeast Tennessee Inc

Nonprofit profile at a glance

EIN
620962876
IRS 990-EZ coverage
2015–2017
Forms available
Form 990-EZ 2017
Location
Kingsport, TN, USA
Phone
4232462273
Rating
83
Verdict
STRONG
Rating confidence
Moderate
Sector
Hot Line, Crisis Intervention Services

Official website

Reported finances

Revenue
$37,841
Expenses
$47,484
Assets
$0

Source: IRS Form 990-EZ. Selected filing: tax year 2017. Amounts in USD.

Leadership & pay

15 people listed

Executive titles in this filing

  • DOUG FABICK (PRESIDENT)

People named in this filing

  • MARGARET COUNTS (EXECUTIVE DI)
  • ROSALEE SITES (VICE PRESIDE)
  • KATHY BRIGHT (SECRETARY)

Selected names, not a complete roster or a statement of current roles. Open leadership details for the complete filed list.

Source: IRS Form 990-EZ. Selected filing: tax year 2017. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Informational, referral, & crisis helpline

What it reported doing in 2017

The agancy recruits and trains volunteers to staff an information, referral, and crisis telephone helpline available as needed to citizens of four counties. Also, the agency is deignated 2-1-1 service for these counties. Outgoing calls are safety and security checks for homebound citizens of the same counties. The agency processes approximately 17,000 calls annually.

Operating model

Revenue model
Donor-supported. 89% of the money available for current operations came from contributions and gifts.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and program spending has declined or grown slowly.

Rating breakdown

  • Financial Efficiency: 100
  • Transparency & Controls: 82
  • Sustainability: 10
  • Growth: 0

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 100%; rating input score 100
  • Program expense ratio: 100%; rating input score 100

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 51st percentile among comparable filings
  • Major donor itemization: Limited

Sustainability

  • Operating margin: -25.5%; rating input score 18; 18th percentile among comparable filings
  • Total-asset coverage ratio: 0; rating input score 2; 2nd percentile among comparable filings
  • Liabilities to assets ratio: Limited
  • Officer compensation ratio: 35.8%; rating input score 5; 5th percentile among comparable filings

Growth

  • Program expense growth: -16.2% per year; rating input score 0; 22nd percentile among comparable filings
  • Revenue growth: -33% per year; rating input score 0; 10th percentile among comparable filings
  • Asset growth: -29.9% per year; rating input score 0; 7th percentile among comparable filings

Details

  • Where the money goes: 100% of revenue deployed · 100% of spending went to programs
  • Governance: Filed governance answers
  • Accomplishments: 1 filed program accomplishment · $47K in reported program spending
  • Leadership: top reported pay $0 · 15 people listed
  • Consistency: 5 of 5 current checks pass
  • Schedules: 3 filed schedules
  • Filing history: 3 filing years from 2015 to 2017
  • Contacts: How to reach this organization
  • Money network: 1 filed money-flow record
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Sustainability: Operating margin scored 18/100.
  • High — Growth: Program expense growth scored 0/100.
  • High — Growth: Revenue growth scored 0/100.
  • High — Sustainability: Total-asset coverage ratio scored 2/100.
  • High — Growth: Asset growth scored 0/100.
  • High — Sustainability: Officer compensation ratio scored 5/100.