Consumers Credit Union
Nonprofit profile at a glance
- EIN
- 361936022
- IRS 990 coverage
- 2010–2025
- Official website data refreshed
- Sep 2026
- Forms available
- Form 990 2025
- Location
- Lake Forest, IL, US
- Phone
- 877.275.2228
- Rating
- 84
- Verdict
- STRONG
- Rating confidence
- Moderate
Reported finances
- Revenue
- $290,551,382
- Expenses
- $262,766,147
- Assets
- $4,502,117,632
- Liabilities
- $4,114,643,562
Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.
Leadership & pay
34 people listed
Executive titles in this filing
- Sean Rathjen (CEO)
- Michael Murphy (President)
Highest reported compensation
- Sean Rathjen (CEO): $2,055,997 total reported compensation
- Michael Murphy (President): $827,126 total reported compensation
- Adam Saper (CLO): $680,780 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
As a not-for-profit credit union, our mission is rooted in helping people achieve financial success
What it reported doing in 2025
Issued 30,802 loans to our members for $1,123,924,474. Issued 506 first mortgage loans for $171,946,589. Issued 48 Commercial loans for $56,000,569. Issued 1,427 for HE and HELOC loans for $62,256,045. Issued 13,249 Consumer Loans for $314,934,773 and Indirect Loans 15,572 for $518,786,498. Service $3,747,491,711 in total loans -on balance sheet, sold to Fannie Mae, Federal Home Loan Bank - Chicago, Freddie Mac, Consumer, Indirect and Commercial participations.
Operating model
- Revenue model
- Other-operating. 80% of the money available for current operations came from other operating revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Some filing-based governance responses are negative or unanswered and liabilities are high compared with assets.
Rating breakdown
- Financial Efficiency: 84
- Transparency & Controls: 77
- Accountability: 95
- Sustainability: 65
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 92.3%; rating input score 92
- Program expense ratio: 100%; rating input score 100
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 66th percentile among comparable filings
- Pay-setting controls: 3 of 6 controls in place; rating input score 50
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Pass
- Compensation survey or study: Pass
- Board or committee approval: Pass
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Limited
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 65th percentile among comparable filings
- Governance controls: 8 of 9 controls in place; rating input score 89
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Pass
- Form 990 shared with the board: Fail
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 9.6%; rating input score 69; 69th percentile among comparable filings
- Total-asset coverage ratio: 17.13; rating input score 91; 91st percentile among comparable filings
- Liabilities to assets ratio: 0.91; rating input score 6; 6th percentile among comparable filings
- Officer compensation ratio: 3.1%; rating input score 44; 44th percentile among comparable filings
Growth
- Program expense growth: 20% per year; rating input score 100; 90th percentile among comparable filings
- Revenue growth: 15.2% per year; rating input score 100; 87th percentile among comparable filings
- Asset growth: 14.8% per year; rating input score 100; 85th percentile among comparable filings
Details
- What they do: 5 programs and campaigns described on the official site · 1 operating location identified
- Where the money goes: 92.3% of revenue deployed · 100% of spending went to programs
- Governance: 15 of 15 board members independent · 8 of 9 filing controls reported
- Programs: 4 filed program accomplishments · $262.8M in reported program spending
- Leadership: top reported pay $2.1M · 34 people listed · 3 of 6 pay-setting controls reported
- Consistency: 41 of 41 current checks pass
- Schedules: 4 filed schedules · includes executive pay
- Filing history: 16 filing years from 2010 to 2025
- Contacts: How to reach this organization
- Money network: 13 filed money-flow records
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Review — Accountability: Governance controls: Form 990 shared with the board not reported.
- High — Sustainability: Liabilities to assets ratio scored 6/100.
- Moderate — Sustainability: Officer compensation ratio scored 44/100.