Consumer Debt Counselors Inc
Nonprofit profile at a glance
- EIN
- 593548266
- IRS 990 coverage
- 2010–2024
- Forms available
- Form 990 2024
- Location
- Winter Park, FL, USA
- Phone
- 4075990057
- Rating
- 85
- Verdict
- STRONG
- Rating confidence
- Moderate
- Sector
- Financial Counseling
Reported finances
- Revenue
- $1,701,867
- Expenses
- $1,599,812
- Assets
- $994,879
- Liabilities
- $806,303
Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.
Leadership & pay
6 people listed
Executive titles in this filing
- GEORGE JANAS CLU CHFC FICF (PRESIDENT)
Highest reported compensation
- KELLEY CLARK MARTIN (COO): $67,081 total reported compensation
- GEORGE JANAS CLU CHFC FICF (PRESIDENT): $14,321 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
Provide financial literacy programs that promote the stewardship of financial resources; provide financial crisis counseling on a low-cost/no-cost basis; and, serve as a community resource for financial counseling and education.
What it reported doing in 2024
Since 2012, consumer debt counselors has met the u.s. Department of housing and urban development's (hud) strict requirements to be a hud-certified housing counseling agency. Our housing counselors work with underserved communities to overcome housing challenges in multiple areas, including fair housing, homelessness, rental housing, homeownership, mortgage modification, and foreclosure assistance and education. All housing counseling services are provided at no cost to clients. Funding for housing programs comes from various sources, including the u.s. Department of housing and urban development (hud), community partnerships, and state and local governments. Some housing clients engage the organization via workshops. Consumer debt counselors regularly hold seminars on both pre-purchase and post-purchase homeownership education. During the 2025 fiscal year, the organization held 12 workshops. Other housing clients engage in one-on-one counseling. During the 2025 fiscal year, consumer debt counselors provided one-on-one housing counseling to 587 clients. Overall, including both workshops and one-on-one counseling, consumer debt counselors improved the financial capabilities and skills of 696 clients, referred 399 clients to additional housing services, referred 5 clients to other social services, completed 43 homeless or rental counseling sessions, and delivered 39 pre-purchase counseling sessions that resulted in the purchase of a home.
Operating model
- Revenue model
- Earned-program. 90% of the money available for current operations came from fees and other program revenue.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Some filing-based governance responses are negative or unanswered and expenses are high relative to revenue.
Rating breakdown
- Financial Efficiency: 81
- Transparency & Controls: 92
- Accountability: 91
- Sustainability: 41
- Growth: 100
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 88.5%; rating input score 89
- Program expense ratio: 94.2%; rating input score 94
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
- Pay-setting controls: Limited
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Yes; rating input score 100
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
- Governance controls: 7 of 9 controls in place; rating input score 78
- Conflict-of-interest policy: Pass
- Whistleblower policy: Pass
- Document-retention policy: Pass
- CEO compensation review process: Pass
- Other executive compensation review process: Fail
- Form 990 shared with the board: Fail
- Board meeting minutes documented: Pass
- Audit committee oversight: Pass
- Independent financial-statement audit: Pass
Sustainability
- Operating margin: 6%; rating input score 53; 53rd percentile among comparable filings
- Total-asset coverage ratio: 0.62; rating input score 29; 29th percentile among comparable filings
- Liabilities to assets ratio: 0.81; rating input score 9; 9th percentile among comparable filings
- Officer compensation ratio: 5.1%; rating input score 53; 53rd percentile among comparable filings
Growth
- Program expense growth: 0.7% per year; rating input score 100; 20th percentile among comparable filings
- Revenue growth: 0.5% per year; rating input score 100; 17th percentile among comparable filings
- Asset growth: 2.1% per year; rating input score 100; 26th percentile among comparable filings
Details
- Where the money goes: 88.5% of revenue deployed · 94.2% of spending went to programs
- Governance: 4 of 4 board members independent · 7 of 9 filing controls reported
- Programs: 3 filed program accomplishments · $1.5M in reported program spending
- Leadership: top reported pay $67K · 6 people listed
- Consistency: 28 of 28 current checks pass
- Schedules: 5 filed schedules · includes major donors
- Filing history: 14 filing years from 2010 to 2024
- Contacts: How to reach this organization
- Money network: 1 filed money-flow record
- Related organizations: Filed and resolved organization relationships.
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- Review — Accountability: Governance controls: 2 of 9 not reported.
- Review — Sustainability: Operating margin scored 53/100.
- High — Sustainability: Total-asset coverage ratio scored 29/100.
- High — Sustainability: Liabilities to assets ratio scored 9/100.
- Review — Sustainability: Officer compensation ratio scored 53/100.