Consumer Credit Counseling Service of the Savannah Area Inc
Nonprofit profile at a glance
- EIN
- 580958705
- IRS 990 coverage
- 2010–2025
- Forms available
- Form 990 2025
- Location
- Rochester, NY, USA
- Phone
- 9126912227
- Rating
- 69
- Verdict
- SUPPORTED
- Rating confidence
- Moderate
- Sector
- Financial Counseling
Reported finances
- Revenue
- $211,946
- Expenses
- $957,833
- Assets
- $0
- Liabilities
- $0
Source: IRS Form 990. Selected filing: tax year 2025. Amounts in USD.
Leadership & pay
17 people listed
Highest reported compensation
- JOHN WILLS (EXEC DIRECTO): $160,561 total reported compensation
Source: IRS Form 990. Selected filing: tax year 2025. Names and roles reflect this filing, not necessarily current officeholders.
Overview
Mission
To provide the best non-profit community service, dedicated to delivering professional and confidential counseling, debt management, housing counseling and consumer
What it reported doing in 2025
Consumer credit counseling service of the savannah area, inc. (cccs) is focused on the financial well-being and economic stability of individuals and families. In 2025, cccs provided services to 670 individuals and families through financial counseling and educational programs. 357 individuals and families were served through budget counseling, credit counseling, first-time homebuyer counseling, delinquent mortgage counseling, reverse mortgage counseling and bankruptcy counseling. Cccs additionally assisted families in the repayment of 85,841.12 to creditors on behalf of the families participating in a debt management program. Cccs also provided 26 free financial literacy workshops and outreach programs, covering a wide array of financial topics which reached 313 individuals. In may of 2025, cccs made the strategic decision to transfer its assets and operations to consumer credit counseling of rochester, inc. The cccs board made this decision believing this was best for the clients and continued viability of the mission cccs.
Operating model
- Revenue model
- Mixed. Its operating money came from several sources; no one source provided a clear majority.
- Distribution model
- Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
The verdict
SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and some filing-based governance responses are negative or unanswered.
Rating breakdown
- Financial Efficiency: 86
- Transparency & Controls: 60
- Accountability: 69
- Sustainability: 3
- Growth: 60
Detailed rating inputs
Financial Efficiency
- Mission deployment rate: 100%; rating input score 100
- Program expense ratio: 89.7%; rating input score 90
- Fundraising efficiency: Limited
Transparency & Controls
- Consistency checks: 100%; rating input score 100; 64th percentile among comparable filings
- Pay-setting controls: 0 of 6 controls in place; rating input score 0
- Compensation committee: Missing
- Independent consultant: Missing
- Other Form 990s reviewed: Missing
- Written employment contract: Missing
- Compensation survey or study: Missing
- Board or committee approval: Missing
- Foreign activity oversight: Limited
- Grant itemization coverage: Limited
- Major donor itemization: Limited
- Related-party transparency: Limited
Accountability
- Independent voting board: 100%; rating input score 100; 64th percentile among comparable filings
- Governance controls: 2 of 8 controls in place; rating input score 25
- Conflict-of-interest policy: Fail
- Whistleblower policy: Fail
- Document-retention policy: Fail
- CEO compensation review process: NotApplicable
- Other executive compensation review process: Fail
- Form 990 shared with the board: Pass
- Board meeting minutes documented: Pass
- Audit committee oversight: Missing
- Independent financial-statement audit: Fail
Sustainability
- Operating margin: -351.9%; rating input score 0; 0th percentile among comparable filings
- Total-asset coverage ratio: 0; rating input score 1; 1st percentile among comparable filings
- Liabilities to assets ratio: Limited
- Officer compensation ratio: 16.8%; rating input score 21; 21st percentile among comparable filings
Growth
- Program expense growth: 2.2% per year; rating input score 100; 38th percentile among comparable filings
- Revenue growth: -3.4% per year; rating input score 0; 11th percentile among comparable filings
- Asset growth: 0.7% per year; rating input score 100; 25th percentile among comparable filings
Details
- Where the money goes: 100% of revenue deployed · 89.7% of spending went to programs
- Governance: 16 of 16 board members independent · 2 of 8 filing controls reported
- Programs: 1 filed program accomplishment · $859K in reported program spending
- Leadership: top reported pay $161K · 17 people listed · 0 of 6 pay-setting controls reported
- Consistency: 24 of 24 current checks pass
- Schedules: 5 filed schedules · includes executive pay
- Filing history: 16 filing years from 2010 to 2025
- Contacts: How to reach this organization
- Money network: 1 filed money-flow record
- Related organizations: Filed and resolved organization relationships.
- Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
- People: Everyone the filings name, and which of them the filings identify by more than a name.
- Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.
Key Signals
Signals prioritize questions for review. They are not findings of misconduct.
- High — Transparency & Controls: Pay-setting controls scored 0/100.
- High — Accountability: Governance controls: 5 of 7 not reported.
- High — Sustainability: Operating margin scored 0/100.
- High — Growth: Revenue growth scored 0/100.
- High — Sustainability: Total-asset coverage ratio scored 1/100.
- High — Sustainability: Officer compensation ratio scored 21/100.