Community Human Services

What it reported doing in 2024

Homeless services: monterey peninsula and salinas valley street outreach programs: monterey peninsula and salinas valley street outreach programs engage youth ages 18 to 24 experiencing homelessness, as well as their families, through trauma-informed outreach and counseling services. The program emphasizes both immediate needs response and longer-term stabilization through distribution of food, clothing, and hygiene supplies, comprehensive needs assessment, counseling and case management, and housing navigation. Participants are linked to income, employment, and educational resources, and are referred to health, mental health, and substance use services, as well as other community services. During the year, 137 individuals were served, with 5,038 units of service provided. Funding is provided by the u.s. Department of housing and urban development (hud), California office of emergency services (cal oes), monterey county behavioral health, private grants, and donations. Safe place monterey - youth shelter and navigation center: safe place monterey - youth shelter and navigation center provides both overnight shelter and daytime drop-in services for youth ages 18 to 24 experiencing homelessness. The program offers basic needs support, including meals, clothing, showers, and laundry, alongside counseling, case management, and housing navigation services. Participants are also referred to community services and resources to support stability and housing placement. During the year, 38 individuals were served, with 1,434 bed nights provided. Funding is provided by monterey county department of social services (community action partnership grant), a state homeless housing, assistance and prevention grant, private grants, and donations. Safe place salinas - youth navigation center: safe place salinas - youth navigation center opened in june 2024 and provides resources to youth, including counseling, case management, housing navigation services, and rapid rehousing financial assistance. During the year, 37 individuals received services, totaling 1,026 units of service. Funding is provided through state homeless housing, assistance and prevention (hhap) funds and donations. Safe passage: safe passage is a 6-bed, co-ed transitional supportive housing program for youth ages 18 to 24, including those transitioning from foster care, who are experiencing homelessness. The program combines housing with case management, life skills development, and housing navigation, along with rapid rehousing financial assistance, to support long-term stability. During the year, 8 individuals were served, with 1,427 days of service provided. Funding is provided by hud, client rents, private grants, and donations. Casa de noche buena: casa de noche buena provides low-barrier shelter and navigation services for women and families with children experiencing homelessness. The program combines emergency shelter with comprehensive support services, including nutritious meals, case management, housing navigation, rapid rehousing financial assistance, transportation, mail services, laundry facilities, access to computers and internet, employment assistance, academic support, and linkages to health, mental health, and substance use services. Participants are also connected to other community resources, with the goal of supporting them in securing and maintaining permanent housing. During the year, 78 individuals were served, with 7,282 bed nights provided. Shuman hearthouse: shuman hearthouse also provides low-barrier shelter and navigation services for women and families with children experiencing homelessness. The program offers emergency shelter alongside comprehensive support services, including nutritious meals, case management, housing navigation, rapid rehousing financial assistance, transportation, mail services, laundry facilities, access to computers and internet, employment assistance, academic support, and linkages to health, mental health, and substance

Financial Efficiency

• Mission deployment rate: 85%; rating input score 85
• Program expense ratio: 85.1%; rating input score 85
• Fundraising efficiency: $24.52 raised per $1 spent on fundraising; rating input score 62; 62nd percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
• Pay-setting controls: 3 of 6 controls in place; rating input score 50
  • Compensation committee: Pass
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 0.3%; rating input score 34; 34th percentile among comparable filings
• Total-asset coverage ratio: 1.04; rating input score 37; 37th percentile among comparable filings
• Liabilities to assets ratio: 0.3; rating input score 46; 46th percentile among comparable filings
• Officer compensation ratio: 8.1%; rating input score 29; 29th percentile among comparable filings

Growth

• Program expense growth: 12.5% per year; rating input score 100; 78th percentile among comparable filings
• Revenue growth: 13.7% per year; rating input score 100; 84th percentile among comparable filings
• Asset growth: 17.3% per year; rating input score 100; 85th percentile among comparable filings