Community Housing Works

What it reported doing in 2024

Resident services programs: community housingworks has long held the core belief that, with a safe, stable home, powerful tools, and community support, our residents can forge strong futures. This belief, and our commitment to resident success, are at the heart of our mission and who we are as an organization. Our very first apartment community in 1989 offered transitional housing services to homeless women and children. Since 1997, when our residents first requested support for their kids' homework, chw has routinely included community centers and on-site services programs in almost all of our apartment communities (subject to funding). Chw is among the few large housing nonprofits in the country that supplement project service fees with both individual donor and grant contributions, in order to assure impactful programs. As part of our resident-driven approach, we perform resident opportunity and needs assessments, and complete a community scan to make sure that we design programs that are relevant and appropriate to the residents served. Chw delivers services through both onsite staff and through partners and volunteers, creating more sustainability and more ability to vary services based on resident needs and available resources.chw invests in measuring the impact of our core services, in order to continually improve those results. Chw offers programming in three areas of highest impact for our mission: financial well-being, next generation success, and health and wellness.1.financial well-beingcommunity housingworks' innovative financial well-being programs meet people wherethey are at in three program areas.financial stability (address a current financial crisis). Through our rental home stability program (rhsp), our accredited financial coaches help households at risk of eviction to regain stability. While rhsp was on hold for the last two years due to the eviction moratoriums in place, it was re-launched in january 2022. In total for 2022, there have been 137 resident referrals to the rhsp, where residents received financial counseling in which 47 of these residents completed the program.financial security (meet day-to-day financial obligations). Community housing works' family asset building class uses a group-coaching model to help residents more effectively manage their money and make positive financial choices to meet self-identified goals. In 2022, there was a total of 20 workshops and orientations, with over 60 resident participants. Through our credit strengthening initiative program, there was a total of 54% of households who registered on the property management platform (aptexx) to pay their rent. A total of 26% of these residents also opted-in to have their rental payments reported to the credit bureaus to strengthen their credit scores. 15% of these residents have enrolled in the credit strengthening initiative program.financial mobility (plan for the future). We help low-income households reach their personal goals to build not just income, but wealth: increased savings, buying a house, purchasing a vehicle, starting a business, paying for education, or a retirement plan. Residents use individual coaching to set and attain an asset-building goal. In 2022, 30 residents participated in financial well-being related coaching sessions.2.next generation successfor over 30 years, chw has offered educational support to youth to break the cycle of poverty.study stars afterschool program. Community housingworks' own study stars program focuses on achieving grade level reading for k-8th grade students, well-documented as the most important gateway to educational and life success. Study stars uses a nationally evaluated on-line literacy program, i-ready, that provides individualized success measures, and has shown significant gains in academic achievement for english learners, female, african american, and latino students. For the 2021-2022 school year, there were a total of 240 active study star students participatin

Financial Efficiency

• Mission deployment rate: 74.4%; rating input score 74
• Program expense ratio: 85.5%; rating input score 86
• Fundraising efficiency: $5.96 raised per $1 spent on fundraising; rating input score 24; 24th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
• Pay-setting controls: 0 of 6 controls in place; rating input score 0
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Missing
  • Board or committee approval: Missing
• Foreign activity oversight: Limited
• Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 13.8%; rating input score 74; 74th percentile among comparable filings
• Total-asset coverage ratio: 8.72; rating input score 90; 90th percentile among comparable filings
• Liabilities to assets ratio: 0.15; rating input score 66; 66th percentile among comparable filings
• Officer compensation ratio: 16.8%; rating input score 6; 6th percentile among comparable filings

Growth

• Program expense growth: 6.5% per year; rating input score 100; 52nd percentile among comparable filings
• Revenue growth: 8.1% per year; rating input score 100; 66th percentile among comparable filings
• Asset growth: 11.6% per year; rating input score 100; 71st percentile among comparable filings