Community Health Group

Nonprofit profile at a glance

EIN
953766170
IRS 990 coverage
2010–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
Chula Vista, CA, USA
Phone
1-800-224-7766
Rating
86
Verdict
STRONG
Rating confidence
Moderate
Sector
Health, General and Financing

Official website

Reported finances

Revenue
$181,451,136
Expenses
$175,185,582
Assets
$113,777,557
Liabilities
$33,463,906

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

19 people listed

Executive titles in this filing

  • NORMA DIAZ (CHIEF EXECUTIVE OFFICER)
  • ANN WARREN (ASSOCIATE CHIEF EXECUTIVE OFFICER)

Highest reported compensation

  • NORMA DIAZ (CHIEF EXECUTIVE OFFICER): $1,170,857 total reported compensation
  • JOSEPH GARCIA (CHIEF OPERATING OFFICER): $827,200 total reported compensation
  • ALAN CONRAD (CHIEF MEDICAL OFFICER): $517,715 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Community Health Group is dedicated to maintaining and improving the health of our members by providing access to quality care and offering exceptional service to diverse populations. Vision Statement. Vision Statement Community Health Group will be the leading health plan by delivering exceptional service to all of our customers. Do you have more questions? Get in touch. Community Health Group will be the leading health plan by delivering exceptional service to all of our customers. Get in touch Medi-Cal Member Services.

What it reported doing in 2024

To arrange for, make available, and assume financial risk for the provision of health care services to enrolled members eligible for medicare and medi-cal in san diego county under the dual demonstration cal mediconnect program.

Operating model

Revenue model
Earned-program. 90% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 82
  • Transparency & Controls: 89
  • Accountability: 95
  • Sustainability: 41
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 91.3%; rating input score 91
  • Program expense ratio: 94.5%; rating input score 95
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 4 of 6 controls in place; rating input score 67
    • Compensation committee: Pass
    • Independent consultant: Pass
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Limited
  • Related-party transparency: Yes; rating input score 100

Accountability

  • Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
  • Governance controls: 8 of 9 controls in place; rating input score 89
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Fail
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 3.5%; rating input score 50; 50th percentile among comparable filings
  • Total-asset coverage ratio: 0.65; rating input score 25; 25th percentile among comparable filings
  • Liabilities to assets ratio: 0.29; rating input score 56; 56th percentile among comparable filings
  • Officer compensation ratio: 3.3%; rating input score 33; 33rd percentile among comparable filings

Growth

  • Program expense growth: 9.5% per year; rating input score 100; 72nd percentile among comparable filings
  • Revenue growth: 8.8% per year; rating input score 100; 72nd percentile among comparable filings
  • Asset growth: 7.5% per year; rating input score 100; 55th percentile among comparable filings

Details

  • What they do: 1 programs and campaigns described on the official site
  • Where the money goes: 91.3% of revenue deployed · 94.5% of spending went to programs
  • Governance: 8 of 8 board members independent · 8 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $165.6M in reported program spending
  • Leadership: top reported pay $1.2M · 19 people listed · 4 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $107.4M reported
  • Consistency: 31 of 31 current checks pass
  • Schedules: 5 filed schedules · includes executive pay and related organizations
  • Filing history: 14 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 19 filed money-flow records
  • Related organizations: 1 filed related-organization link
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Sustainability: Operating margin scored 50/100.
  • High — Sustainability: Total-asset coverage ratio scored 25/100.
  • Review — Accountability: Governance controls: Form 990 shared with the board not reported.
  • Moderate — Sustainability: Officer compensation ratio scored 33/100.
  • Review — Sustainability: Liabilities to assets ratio scored 56/100.