Community Health Center Inc

What it reported doing in 2024

Medical services: community health center, inc. (chc) provides comprehensive primary medical care to patients of all ages, from newborns to geriatric patients through its primary care offices across the state of Connecticut. It provides care in traditional office settings and other settings, such as school based health centers. Chc's model of care is based on the principles of advanced access, planned care, and the chronic care model supported by electronic medical records and a team-based approach to care. Chc also provides prenatal care and specific specialty and support services including podiatry, diabetes education, nutrition, and pharmacy consultation.(see schedule o) chci, founded on the principles of healthcare is a right, not a privilege, remains focused on excellence in clinical care, operations, and innovation in primary care. In fy 2025 chci saw over 107,000 unduplicated patients from nearly every city and town in Connecticut. Our primary care patients are concentrated in the cities that are home to chci's comprehensive primary care facilities--hartford, new britain, new london, groton, meriden, middletown, enfield, bristol, clinton, danbury, norwalk, stamford and waterbury. Our school-based health centers are distributed in cities and towns across the state and serve nearly 20,000 students per year. Multiple studies have documented the increased need for behavioral health services for young people in Connecticut, and our school-based health centers as well as our primary care sites play a very important role in meeting those needs. Both behavioral health and medical patients able to use telehealth selectively as appropriate to the clinical needs and their preference. Chci has continued its focus on reaching patients in the community through its w.y.a. (wherever you are) healthcare for the homeless program with an expansion to including mobile health units as well as shelter-based facilities. Chci continues to be home to a 24/7 domestic violence program (new horizons). Chci continued to focus on securing grant funding to support new programs and won competitive awards from hrsa for programs targeting maternal health outcomes and optimizing virtual care.health care continues to change at a rapid rate. In fy 2025, chci continued to increased participation in value-based care through new contracts with acos (affordable care organizations) and negotiated favorable new contracts with multiple private insurers. Like all of healthcare, we are keeping a close eye on the impact of ai on clinical and organizational practice. Our team of operations, data, and design experts continued to study, improve and redesign multiple operational elements of the organization from call centers to managing referrals. Chci continues its commitment to education and training of the present and future healthcare workforce by welcoming nearly 200 students of virtually every health discipline in fy 2025 from schools and universities throughout the region for clinical rotations. In addition, chci continues to sponsor its own postgraduate nurse practitioner residency training programs in primary care and in psychiatric/mental health specialties as well as a postdoctoral residency-training program for clinical psychologists. Both programs are fully accredited. Community health center, inc. Continues to benefit from its relationship with moses weitzman health system and its weitzman institute, as well as its other affiliates (confermed, nimaa, and the consortium for advanced practice providers (capp) by accessing training and education opportunities through the institute, specialty consultations thru confermed, accreditation services through capp, and access to hiring the graduates of the nimaa program.

Financial Efficiency

• Mission deployment rate: 73.4%; rating input score 73
• Program expense ratio: 72.5%; rating input score 72
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
• Pay-setting controls: 3 of 6 controls in place; rating input score 50
  • Compensation committee: Missing
  • Independent consultant: Pass
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: 100%; rating input score 100; 53rd percentile among comparable filings
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Yes; rating input score 100

Accountability

• Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
• Governance controls: 9 of 9 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: Pass
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: -1.1%; rating input score 22; 22nd percentile among comparable filings
• Total-asset coverage ratio: 0.57; rating input score 22; 22nd percentile among comparable filings
• Liabilities to assets ratio: 0.31; rating input score 54; 54th percentile among comparable filings
• Officer compensation ratio: 2.5%; rating input score 45; 45th percentile among comparable filings

Growth

• Program expense growth: 7.3% per year; rating input score 100; 59th percentile among comparable filings
• Revenue growth: 8.3% per year; rating input score 100; 69th percentile among comparable filings
• Asset growth: 9.3% per year; rating input score 100; 66th percentile among comparable filings