Community Brain Injury Services

What it reported doing in 2024

------------------------------------------------------------------------- community futures foundation (the "agency") serves adults with acquired brain injuries as a result of trauma (e.g., motor vehicle accidents, falls or assault) and survivors of strokes, aneurisms and anoxic brain injuries. Participating individuals are referred to as members or clients depending upon which service they engage (hereafter "members") and range in age from 18 to 60+ years of age and from six months to 30+ years post-injury. Members also range in ability from requiring significant assistance on basic tasks to those who are more independent in daily activities playing a mentoring role to others. The agency conducts its activities as community brain injury services. The agency's activities are patterned after the clubhouse model of psychosocial rehabilitation ("clubhouse") created by mental health professionals and actively in use for more than eight decades. Clubhouse programs follow a strict set of guidelines; one key component to the clubhouse philosophy is an emphasis on the power of work, a central theme in our adult society that defines many individuals. Through working side by side with the agency's trained staff, members gain the necessary work skills, behaviors, and self-confidence to become successful vocationally and in daily life. The agency operates two clubhouses (the mill house in richmond, Virginia and the denbigh house in newport news, Virginia), each designed to create an atmosphere of growth, new possibilities, and on-going support leading to improved social and vocational outcomes for each and every individual. The agency also provides intensive case management services to individuals with acquired brain injuries living in a wide locality service area. Geographic areas historically served in the commonwealth of Virginia include henrico county, chesterfield county, city of hampton, city of newport news, york county, the city of richmond and twelve (12) other localities in the metro richmond and Virginia peninsula geographic areas. In 2023, the agency expanded services to include seven new localities: surry, dinwiddie and prince george counties and four additional counties in the middle peninsula geographic area. Case management is a collaborative service of assisting an individual and the individual's family or support system by identifying and accessing the needs of a member and developing an individualized plan to best meet those needs. The agency is accredited through the commission on accreditation of rehabilitation facilities ("carf"). Carf is an internationally recognized non-profit accrediting body that provides accreditation in the human services field focusing on the areas of rehabilitation, employment and community, child and family, and aging services. Carf provides three levels of accreditation ranging from accreditation with stipulations to a full three-year accreditation. Since 2006, the agency has received carf's highest accreditation, the three-year accreditation which signifies that the agency (1) satisfies each of the carf accreditation conditions, (2) demonstrates substantial conformity to specific standards of quality, and (3) maintains programs designed and operated to benefit the persons it serves. The agency recently completed its triennial carf accreditation survey and was awarded a 3 year accreditation, the highest level of accreditation. Notably, the agency received zero recommendations on its most recent survey, only 3% of all carf accredited organizations receive an accreditation result with zero recommendations. The agency's accreditation is through october 2028. From july 1, 2024 to june 30, 2025, the agency provided services to 690 unique individuals during the year representing an increase of over 21% from the 569 unique individuals services in the prior fiscal year. This increase is due to the addition of an intake coordinator position streamlining our intake process for our case management ser

Financial Efficiency

• Mission deployment rate: 76.8%; rating input score 77
• Program expense ratio: 81.8%; rating input score 82
• Fundraising efficiency: $24.48 raised per $1 spent on fundraising; rating input score 64; 64th percentile among comparable filings

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
• Pay-setting controls: Limited
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
• Governance controls: 7 of 8 controls in place; rating input score 88
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: NotApplicable
  • Other executive compensation review process: Fail
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 7.4%; rating input score 56; 56th percentile among comparable filings
• Total-asset coverage ratio: 1.46; rating input score 55; 55th percentile among comparable filings
• Liabilities to assets ratio: 0.16; rating input score 35; 35th percentile among comparable filings
• Officer compensation ratio: 11.6%; rating input score 32; 32nd percentile among comparable filings

Growth

• Program expense growth: 6.9% per year; rating input score 100; 51st percentile among comparable filings
• Revenue growth: 7.1% per year; rating input score 100; 55th percentile among comparable filings
• Asset growth: 7.8% per year; rating input score 100; 51st percentile among comparable filings