Community Crisis Center LLC

Nonprofit profile at a glance

EIN
203231164
IRS 990 coverage
2009–2024
Forms available
Form 990 2024
Location
Billings, MT, USA
Phone
4062598800
Rating
72
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Hospitals and Related Primary Medical Care Facilities

Official website

Reported finances

Revenue
$2,493,594
Expenses
$2,005,745
Assets
$1,619,366
Liabilities
$0

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

10 people listed

Highest reported compensation

  • Marcee Farrar-Neary (Program Director): $115,924 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

To develop, support and operate a crisis stabilization program for citizens in need in Billings, MT. The Center fulfills a community healthcare need by providing assessment and referral services to individuals with mental and/or substance abuse problems who need access to mental health, chemical dependency and social services. The Center is an outpatient program allowing up to 24 hours of care for patients.

What it reported doing in 2024

The Community Crisis Center (CCC) operates a 24-hour crisis receiving program for persons with mental health and/or substance abuse problems. During the year ended 6-30-25, CCC had 8,955 resolved visits from individuals who were assisted with mental health or substance use services, case management, stabilization services, resource referrals, assessments and evaluations, and groups. CCC is also licensed as a mental health crisis receiving facility. CCC collected $1,047,436 in billable charges and there were approximately another $191,003 in charges that were nonbillable. CCC provided meals for the assisted individuals some of which were donated.The Salvation Army donated 18 evening meals per day (6 days per week) to CCC and donated other assorted pastries/food, totaling 5,832 meals during the year. Two churches share donated Sunday night meals that covered 3 Sundays of each month totaling 648 meals. CCC received in-kind donations of non-perishable food items, personal hygiene products for clients: toothpaste, toothbrushes, feminine hygiene products, clothing, hats, gloves, blankets, client move-in kits, etc. An estimated dollar figure to these donations is $17,000.Intermountain Healthcare pays for CCC's annual laundry service. The donated laundry services were approximately $17,500 per year. They also have a fund that provides coffee and cups for CCC which totaled approximately $1,500 during year. Riverstone Health paid for CCC's legal services, which amounted to approximately $12,000 during the year. CCC received clothing donations totaling approximately $5,000 during the year. Billings Clinic assisted CCC with snowplowing and shoveling sidewalks. Services provided totaled to approximately $1,100 during the year.

Operating model

Revenue model
Mixed. Its operating money came from several sources; no one source provided a clear majority.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 75
  • Transparency & Controls: 65
  • Accountability: 74
  • Sustainability: 62
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 77.3%; rating input score 77
  • Program expense ratio: 96%; rating input score 96
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 63rd percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 63rd percentile among comparable filings
  • Governance controls: 3 of 8 controls in place; rating input score 38
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Fail
    • Document-retention policy: Fail
    • CEO compensation review process: NotApplicable
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: 19.6%; rating input score 76; 76th percentile among comparable filings
  • Total-asset coverage ratio: 0.81; rating input score 30; 30th percentile among comparable filings
  • Liabilities to assets ratio: 0; rating input score 97; 97th percentile among comparable filings
  • Officer compensation ratio: 5.8%; rating input score 48; 48th percentile among comparable filings

Growth

  • Program expense growth: 4.2% per year; rating input score 100; 35th percentile among comparable filings
  • Revenue growth: 3.1% per year; rating input score 100; 28th percentile among comparable filings
  • Asset growth: 8.1% per year; rating input score 100; 50th percentile among comparable filings

Details

  • Where the money goes: 77.3% of revenue deployed · 96% of spending went to programs
  • Governance: 7 of 7 board members independent · 3 of 8 filing controls reported
  • Programs: 1 filed program accomplishment · $1.9M in reported program spending
  • Leadership: top reported pay $116K · 10 people listed · 0 of 6 pay-setting controls reported
  • Highest-paid contractors: 1 contractor listed · $219K reported
  • Consistency: 22 of 22 current checks pass
  • Schedules: 5 filed schedules · includes major donors and executive pay
  • Filing history: 16 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 1 filed money-flow record
  • Related organizations: Filed and resolved organization relationships.
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • Moderate — Accountability: Governance controls: 4 of 7 not reported.
  • Moderate — Sustainability: Total-asset coverage ratio scored 30/100.
  • Moderate — Sustainability: Officer compensation ratio scored 48/100.