Community Counseling Center

Nonprofit profile at a glance

EIN
010288362
IRS 990 coverage
2009–2013
Forms available
Form 990 2013
Location
South Portland, ME, USA
Phone
2078741030
Rating
74
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Community Mental Health Center

Official website

Reported finances

Revenue
$5,001,267
Expenses
$5,102,054
Assets
$0
Liabilities
$0

Source: IRS Form 990. Selected filing: tax year 2013. Amounts in USD.

Leadership & pay

19 people listed

Highest reported compensation

  • GREGORY BOWERS (VP, COO, TRE): $260,389 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2013. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Community counseling center provides high quality, outcome-based mental health services as part of and in collaboration with Maine mental health partners' integrated system of care.

What it reported doing in 2013

Community integration: case management services through community integration are designed for adults to help them maintain their well-being, stability and independence. Case managers help clients find and connect to resources and services, as well as solve problems that threaten self-sufficiency. Case managers also help adult clients find providers in their area, set up services, and assist in arranging transportation if necessary. Case managers are essential supports to adults in need and can act as a person's advocate with various agencies to help develop care plans and coordinate needed services. Clients needing a higher level of service may be part (continued on schedule o) (continued from part iii) community integration: of one of our act teams. Our act teams offer intensive community-based treatment to youth, families and adults in the greater portland area who experience serious mental illness. The goal is to have patients function more successfully in the community without relying on hospital and crisis services. Staff provide medication management, case management, community support and vocational services in addition to intensive individual and family treatment. 7,357 hours of community integration were provided and ccc's two act teams maintain an average census of 110 clients receiving services from the multi-discilplinary teams.

Operating model

Revenue model
Earned-program. 85% of the money available for current operations came from fees and other program revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Some filing-based governance responses are negative or unanswered and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 86
  • Transparency & Controls: 70
  • Accountability: 78
  • Sustainability: 14
  • Growth: 40

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 89.4%; rating input score 89
  • Program expense ratio: 87.6%; rating input score 88
  • Fundraising efficiency: $21.83 raised per $1 spent on fundraising; rating input score 66; 66th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 1 of 6 controls in place; rating input score 17
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 85.7%; rating input score 86; 18th percentile among comparable filings
  • Governance controls: 6 of 9 controls in place; rating input score 67
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Missing
    • Independent financial-statement audit: Fail

Sustainability

  • Operating margin: -2%; rating input score 25; 25th percentile among comparable filings
  • Total-asset coverage ratio: 0; rating input score 0; 0th percentile among comparable filings
  • Liabilities to assets ratio: Limited
  • Officer compensation ratio: 11.1%; rating input score 19; 19th percentile among comparable filings

Growth

  • Program expense growth: Limited
  • Revenue growth: 3.6% per year; rating input score 100; 50th percentile among comparable filings
  • Asset growth: -20.5% per year; rating input score 0; 4th percentile among comparable filings

Details

  • Where the money goes: 89.4% of revenue deployed · 87.6% of spending went to programs
  • Governance: 12 of 14 board members independent · 6 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $4.5M in reported program spending
  • Leadership: top reported pay $505K · 19 people listed · 1 of 6 pay-setting controls reported
  • Consistency: 24 of 24 current checks pass
  • Schedules: 7 filed schedules · includes major donors and executive pay
  • Filing history: 5 filing years from 2009 to 2013
  • Contacts: How to reach this organization
  • Money network: 3 filed money-flow records
  • Related organizations: 5 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Accountability: Governance controls: 2 of 8 not reported.
  • High — Sustainability: Operating margin scored 25/100.
  • High — Growth: Asset growth scored 0/100.
  • High — Sustainability: Total-asset coverage ratio scored 0/100.
  • High — Sustainability: Officer compensation ratio scored 19/100.