Community Care

What it reported doing in 2024

Youth Homeless Services our youth homeless shelter the Shaw House, engages youth who are homeless, or at risk of becoming homeless, in achieving stability and a viable plan for the future by providing a safe, stable environment, access to essential services, supportive adult connections, and to advocate for changes that address the needs of homeless youth. In our Youth Homeless Services we offer Street Outreach services is a mobile based program providing access to basic needs including shelter. This program focuses on youth between the ages of 10 to 20 years old, who are disconnected from their family or support systems In our Mobile Diversion and Navigation services provide community-based, short-term support to youth ages 16 to 24 who are currently homeless and in need of support identifying an alternative to the streets and shelter system.In our Mediation services are provided to youth between the ages of 10 to 24 and their natural supports. These services are available virtually through Zoom, or similar programs, and on-site through our day program. The goal of this program is to repair, rebuild and support the relationship between child and family. This allows reintegration into their natural support system.The Youth Shelter program offers emergency services to youth between the ages of 10 to 20 on a 24 hour basis, 7 days a week. We offer youth a place to go when fleeing from domestic violence and are homeless or at risk of being homeless. The shelter provides the youth with food, water, a bed, shower, and access to laundry facilities and basic clothing. The Shelter also offers a Day Program, open from 8am to 7pm, that provides experienced, open and friendly staff to help them stay in school and also overcome their homeless situation.Mason Place Transitional Living Program is an 8 bed, 18 month congregate housing program for homeless young people aged 16.5 to 20. We provide a 24 hour staff and on-site Case Management. The youth who stay here participate in chores, group activities, and skill building opportunities that will increase success in the future independent living.We have Transitional Housing units for youth ages 18 to 24. These units are agency leased. Youth enrolled in this program make income-driven rental contributions and have access to ongoing support services such as assistance with food and technology for educational or vocational needs. Youth also have access to skill building opportunities with one on one and group support to set and achieve their permanency goals.Rapid Re Housing provides flexible, low barrier rental assistance to youth aged 18 to 24 (or emancipated minors) who want to live in their own apartment. Youth receive support with the lease-up process and assistance with basic furnishings. As lease-holders, youth make income-driven rental payments directly to their landlord and also have access to on-going support services.Housing Navigation services provided in partnership with Maine State Housing Authority and work to transition youth into their own, leased apartment. This is provided to youth between the ages of 10 to 24, although a youth must be over 18, or an emancipated minor, to enter into their own lease agreements. We offer Case Management for youth that helps them access statewide rental subsidies to assist with paying all or a portion of their rent, as well as financial & consumer education, assistance with the lease-up process.Outpatient Mental Health Clinic. Community Care is a licensed mental health and substance abuse treatment to families, children, and adults of all ages. Our clinic currently serves people who are: recovering from difficult life experiences, including the effects of trauma or abuse, Evidenced based treatment modalities, such as Motivational Interviewing, Trauma Focused Cognitive Behavioral Therapy, Structural Family Therapy to name some. This program is offered to youth and adults of all ages. Different forms of therapy work better for some people than other

Financial Efficiency

• Mission deployment rate: 82.4%; rating input score 82
• Program expense ratio: 86.1%; rating input score 86
• Fundraising efficiency: Limited

Transparency & Controls

• Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
• Pay-setting controls: 2 of 6 controls in place; rating input score 33
  • Compensation committee: Missing
  • Independent consultant: Missing
  • Other Form 990s reviewed: Missing
  • Written employment contract: Missing
  • Compensation survey or study: Pass
  • Board or committee approval: Pass
• Foreign activity oversight: Limited
• Grant itemization coverage: Limited
• Major donor itemization: Yes; rating input score 100
• Related-party transparency: Limited

Accountability

• Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
• Governance controls: 8 of 8 controls in place; rating input score 100
  • Conflict-of-interest policy: Pass
  • Whistleblower policy: Pass
  • Document-retention policy: Pass
  • CEO compensation review process: Pass
  • Other executive compensation review process: NotApplicable
  • Form 990 shared with the board: Pass
  • Board meeting minutes documented: Pass
  • Audit committee oversight: Pass
  • Independent financial-statement audit: Pass

Sustainability

• Operating margin: 4.5%; rating input score 52; 52nd percentile among comparable filings
• Total-asset coverage ratio: 0.88; rating input score 32; 32nd percentile among comparable filings
• Liabilities to assets ratio: 0.21; rating input score 57; 57th percentile among comparable filings
• Officer compensation ratio: 1.4%; rating input score 82; 82nd percentile among comparable filings

Growth

• Program expense growth: 3.3% per year; rating input score 100; 29th percentile among comparable filings
• Revenue growth: 3.6% per year; rating input score 100; 30th percentile among comparable filings
• Asset growth: 9.3% per year; rating input score 100; 62nd percentile among comparable filings