Community Action Services and Food Bank

Nonprofit profile at a glance

EIN
870491952
IRS 990 coverage
2012–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
Provo, UT, US
Phone
801-373-8200
Rating
92
Verdict
STRONG
Rating confidence
Standard
Sector
Homeless Centers

Official website

Reported finances

Revenue
$13,777,251
Expenses
$14,999,204
Assets
$3,646,631
Liabilities
$2,201,900

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

16 people listed

Executive titles in this filing

  • Margaret Black (President)
  • Sofia Waterman (1st Vice President)
  • Tara Riddle (2nd Vice President)
  • Karen McCandless (Former Executive Director)

Highest reported compensation

  • Karen McCandless (Former Executive Director): $138,976 total reported compensation
  • Amanda Moon (Former Chief Financial Officer): $92,356 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Community Action Services and Food Bank is dedicated to fostering self-reliance in individuals, families, and communities.

What it reported doing in 2024

Community Action Services and Food Bank alleviates hunger by providing food/basic needs packages, counseling, budgeting, and referrals to other community services. In 2025, the agency provided food and basic needs to 22,607 unduplicated individuals through its 5 food pantries. The food bank also provided food to 102 various community partner organizations for distribution to their low-income clients. The total amount of food distributed was over 4.6 million pounds. The foodbank operates 5 pantries and four community gardens. The expense includes the value of the donated food from community food drives, grocers, the food industry, farmers, and USDA commodities. Our Kid Nutrition Pack program served 44,156 duplicate school children in low-income schools throughout our service area.

Operating model

Revenue model
Donor-supported. 76% of the money available for current operations came from contributions and gifts.
Distribution model
Grant intermediary. The nonprofit sent 79% of its reported program spending out as grants.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Expenses are high relative to revenue and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 90
  • Transparency & Controls: 100
  • Accountability: 100
  • Sustainability: 19
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 95.5%; rating input score 95
  • Program expense ratio: 87.7%; rating input score 88
  • Fundraising efficiency: $35.19 raised per $1 spent on fundraising; rating input score 70; 70th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: Limited
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 72nd percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -8.9%; rating input score 11; 11th percentile among comparable filings
  • Total-asset coverage ratio: 0.24; rating input score 6; 6th percentile among comparable filings
  • Liabilities to assets ratio: 0.6; rating input score 22; 22nd percentile among comparable filings
  • Officer compensation ratio: 1.5%; rating input score 81; 81st percentile among comparable filings

Growth

  • Program expense growth: 2.8% per year; rating input score 100; 24th percentile among comparable filings
  • Revenue growth: 1.7% per year; rating input score 100; 16th percentile among comparable filings
  • Asset growth: 5.9% per year; rating input score 100; 41st percentile among comparable filings

Details

  • What they do: 5 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 95.5% of revenue deployed · 87.7% of spending went to programs
  • Governance: 14 of 14 board members independent · 9 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $13.2M in reported program spending
  • Leadership: top reported pay $139K · 16 people listed
  • Consistency: 36 of 36 current checks pass
  • Schedules: 7 filed schedules · includes major donors and grants
  • Filing history: 13 filing years from 2012 to 2024
  • Contacts: How to reach this organization
  • Money network: 2 filed money-flow records
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Sustainability: Operating margin scored 11/100.
  • High — Sustainability: Total-asset coverage ratio scored 6/100.
  • High — Sustainability: Liabilities to assets ratio scored 22/100.