Community Action House

Nonprofit profile at a glance

EIN
237120670
IRS 990 coverage
2010–2024
Forms available
Form 990 2024
Location
Holland, MI, USA
Phone
6163922368
Rating
85
Verdict
STRONG
Rating confidence
Moderate

Official website

Reported finances

Revenue
$14,382,523
Expenses
$13,545,167
Assets
$10,107,179
Liabilities
$1,211,072

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

24 people listed

Executive titles in this filing

  • SCOTT RUMPSA (EXECUTIVE DIRECTOR)
  • LAURIE BOS (PRESIDENT)
  • CINDY ANGERER (VICE PRESIDENT)
  • BRIAN PAGEAU (PAST PRESIDENT)

Highest reported compensation

  • SCOTT RUMPSA (EXECUTIVE DIRECTOR): $174,393 total reported compensation
  • CHRISTINE LENTINE (VP OF FINANCE AND ADMINIST): $126,497 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Community action house provides area families and individuals with food, clothing, shelter, and opportunities to build the necessary skills to achieve a stable and prosperous life.

What it reported doing in 2024

Housing and financial wellness: our team conducts intentional outreach to houseless and precariously housed people, working with them to provide connections to mainstream resources and pathways to stability. Our financial wellness program provides individual counsel and group education on housing and financial wellness planning. Offerings include individual and group financial capabilities and homeownership education, and foreclosure intervention services. Seasonally, we host the volunteer income tax assistance (vita) program to support neighbors in filing federal and state income taxes.

Operating model

Revenue model
Donor-supported. 89% of the money available for current operations came from contributions and gifts.
Distribution model
Hybrid. The nonprofit split its reported program spending across 71% for direct work, and 29% for grants.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and total assets are small relative to annual expenses; liquid coverage is unknown.

Rating breakdown

  • Financial Efficiency: 81
  • Transparency & Controls: 83
  • Accountability: 100
  • Sustainability: 51
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 83.1%; rating input score 83
  • Program expense ratio: 88%; rating input score 88
  • Fundraising efficiency: $17.78 raised per $1 spent on fundraising; rating input score 54; 54th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 62nd percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Pass
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: 100%; rating input score 100; 43rd percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 66th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 5.8%; rating input score 56; 56th percentile among comparable filings
  • Total-asset coverage ratio: 0.75; rating input score 26; 26th percentile among comparable filings
  • Liabilities to assets ratio: 0.12; rating input score 70; 70th percentile among comparable filings
  • Officer compensation ratio: 2.2%; rating input score 75; 75th percentile among comparable filings

Growth

  • Program expense growth: 19.4% per year; rating input score 100; 89th percentile among comparable filings
  • Revenue growth: 16.2% per year; rating input score 100; 88th percentile among comparable filings
  • Asset growth: 18.5% per year; rating input score 100; 87th percentile among comparable filings

Details

  • Where the money goes: 83.1% of revenue deployed · 88% of spending went to programs
  • Governance: 22 of 22 board members independent · 9 of 9 filing controls reported
  • Programs: 4 filed program accomplishments · $11.9M in reported program spending
  • Leadership: top reported pay $174K · 24 people listed · 3 of 6 pay-setting controls reported
  • Consistency: 38 of 38 current checks pass
  • Schedules: 8 filed schedules · includes major donors, grants, and executive pay
  • Filing history: 15 filing years from 2010 to 2024
  • Contacts: How to reach this organization
  • Money network: 32 filed money-flow records
  • Related organizations: 27 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.
  • Staff and benefit plans: Retirement and health plans the organization files with the Department of Labor, and the people in them.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • Review — Financial Efficiency: Fundraising efficiency scored 54/100.
  • High — Sustainability: Total-asset coverage ratio scored 26/100.
  • Review — Sustainability: Operating margin scored 56/100.