Community Access

Nonprofit profile at a glance

EIN
237399839
IRS 990 coverage
2009–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024
Location
New York, NY, US
Phone
(212) 780-1400
Rating
80
Verdict
STRONG
Rating confidence
Standard
Sector
Residential Mental Health Treatment

Official website

Reported finances

Revenue
$51,150,907
Expenses
$49,978,173
Assets
$67,640,470
Liabilities
$35,891,555

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

28 people listed

Executive titles in this filing

  • DAN WURTZEL (VICE PRESIDENT)
  • STEPHEN CHASE (PRESIDENT)
  • CAROLYN HEDIGAN (CHIEF EXECUTIVE OFFICER)

Highest reported compensation

  • CAROLYN HEDIGAN (CHIEF EXECUTIVE OFFICER): $369,049 total reported compensation
  • ADEM GERAGHTY (SR. PHYSICIAN NURSE PRACTIONER): $253,727 total reported compensation
  • CHRISTOPHER LACOVARA (CHIEF FINANCIAL OFFICER THRU APRIL 2025): $249,910 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Community Access expands opportunities in housing, health & human rights.

What it reported doing in 2024

Treatment services and residential crisis support: our residential crisis support program is New York city's first peer-driven alternative to hospitalization program for individuals experiencing an emotional crisis. Assertive community treatment (act) and intensive mobile treatment (imt) programs help people with mental health concerns in the nyc shelter system or who otherwise lack permanent housing to access permanent housing and mental health services. Our self-directed care (sdc) program provides people with resources to reach their wellness goals, alongside skilled resource consultants who help to develop recovery action plans and budgets. Our art collective uses art as a healing tool for helping people to further their skills as artists and leaders within their community. Our treatment services and crisis support programs serve more than 1,000 people each year.

Operating model

Revenue model
Other-operating. 90% of the money available for current operations came from other operating revenue.
Distribution model
Direct operator. The filing allocates 100% of reported program-service expenses outside its grant, affiliate-payment, and member-benefit lines. This expense classification does not rule out separately announced grant awards.
  • Includes noncash contributions: Reported contributions include donated property or goods.

The verdict

STRONG - A large share of available resources goes toward mission work and the filed numbers largely add up. Fundraising costs are high for each dollar raised and expenses are high relative to revenue.

Rating breakdown

  • Financial Efficiency: 71
  • Transparency & Controls: 81
  • Accountability: 100
  • Sustainability: 42
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 78.7%; rating input score 79
  • Program expense ratio: 79.7%; rating input score 80
  • Fundraising efficiency: $2.47 raised per $1 spent on fundraising; rating input score 8; 8th percentile among comparable filings

Transparency & Controls

  • Consistency checks: 94.1%; rating input score 94; 28th percentile among comparable filings
  • Pay-setting controls: 3 of 6 controls in place; rating input score 50
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Pass
    • Written employment contract: Missing
    • Compensation survey or study: Pass
    • Board or committee approval: Pass
  • Foreign activity oversight: Limited
  • Grant itemization coverage: Limited
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 100%; rating input score 100; 77th percentile among comparable filings
  • Governance controls: 9 of 9 controls in place; rating input score 100
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Pass
    • CEO compensation review process: Pass
    • Other executive compensation review process: Pass
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: 2.3%; rating input score 44; 44th percentile among comparable filings
  • Total-asset coverage ratio: 1.35; rating input score 50; 50th percentile among comparable filings
  • Liabilities to assets ratio: 0.53; rating input score 34; 34th percentile among comparable filings
  • Officer compensation ratio: 4.3%; rating input score 22; 22nd percentile among comparable filings

Growth

  • Program expense growth: 7.3% per year; rating input score 100; 60th percentile among comparable filings
  • Revenue growth: 7.2% per year; rating input score 100; 62nd percentile among comparable filings
  • Asset growth: 14.3% per year; rating input score 100; 84th percentile among comparable filings

Details

  • What they do: 8 programs and campaigns described on the official site · 1 operating location identified
  • Where the money goes: 78.7% of revenue deployed · 79.7% of spending went to programs
  • Governance: 18 of 18 board members independent · 9 of 9 filing controls reported
  • Programs: 3 filed program accomplishments · $39.8M in reported program spending
  • Leadership: top reported pay $369K · 28 people listed · 3 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $6M reported
  • Consistency: 35 of 36 current checks pass · 1 finding to review
  • Schedules: 9 filed schedules · includes major donors and executive pay
  • Filing history: 16 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 9 filed money-flow records
  • Related organizations: 59 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Financial Efficiency: Fundraising efficiency scored 8/100.
  • Moderate — Sustainability: Operating margin scored 44/100.
  • Review — Sustainability: Total-asset coverage ratio scored 50/100.
  • Review — Transparency & Controls: Schedule R controlled transactions itemized did not reconcile in the filed values.
  • High — Sustainability: Officer compensation ratio scored 22/100.
  • Moderate — Sustainability: Liabilities to assets ratio scored 34/100.