Virginia Mason Franciscan Health

Nonprofit profile at a glance

EIN
910564491
IRS 990 coverage
2009–2024
Official website data refreshed
Sep 2026
Forms available
Form 990 2024, Form 990-T 2024
Location
Phoenix, AZ, USA
Phone
2536804005
Rating
73
Verdict
SUPPORTED
Rating confidence
Moderate
Sector
Hospitals and Related Primary Medical Care Facilities

Official website

Reported finances

Revenue
$1,991,111,655
Expenses
$2,001,669,215
Assets
$1,147,131,491
Liabilities
$945,965,682

Source: IRS Form 990. Selected filing: tax year 2024. Amounts in USD.

Leadership & pay

40 people listed

Executive titles in this filing

  • KETUL PATEL (CEO VMFH & PRESIDENT NORTHWEST REGION)
  • JAMES TERWILLIGER (PRESIDENT, PUGET SOUND MARKET (THRU 02/25))
  • MATTHEW METSKER PA-C MPAS MHA CMPE (PRESIDENT ST CLARE HOSPITAL)
  • DINO JOHNSON (PRESIDENT ST ANTHONY HOSPITAL)
  • DEEPAK DEVASTHALI (PRESIDENT ST. JOSEPH MEDICAL CENTER)
  • JENNIFER SCHOMBURG (PRESIDENT ST JOSEPH MEDICAL CENTER (THRU 7/24))

Highest reported compensation

  • KETUL PATEL (CEO VMFH & PRESIDENT NORTHWEST REGION): $5,754,859 total reported compensation
  • CHARLEEN TACHIBANA RN (REGION CHIEF QUALITY-SAFETY-PATIENT EXP OFFICER-NW): $1,611,248 total reported compensation
  • JAMES TERWILLIGER (PRESIDENT, PUGET SOUND MARKET (THRU 02/25)): $1,486,521 total reported compensation

Source: IRS Form 990. Selected filing: tax year 2024. Names and roles reflect this filing, not necessarily current officeholders.

Overview

Mission

Here whenever you need us. Find a clinic Virtual urgent care Virtual urgent care is a supplement for in-person care and provides an appointment via video chat from 6 a.m. to midnight with board-certified providers. Virginia Mason Francsican Health virtual urgent care provides consultation, diagnosis and treatment, including prescriptions, as appropriate, all from the comfort of home - or on the go. In many cases, virtual urgent care can be there when the flu strikes late, a nasty cough develops during an important meeting, or a camping trip is interrupted by a spider bite.

What it reported doing in 2024

See schedule h

Operating model

Revenue model
Earned-program. 95% of the money available for current operations came from fees and other program revenue.
Distribution model
Cannot be determined from the filing. The program-spending lines do not add up, so the filing cannot show reliably whether the nonprofit works directly or through others.

The verdict

SUPPORTED - A large share of available resources goes toward mission work and the filed numbers largely add up. Few specific pay-setting methods are documented in the filing; unanswered boxes are not proof of absence and some filing-based governance responses are negative or unanswered.

Rating breakdown

  • Financial Efficiency: 78
  • Transparency & Controls: 64
  • Accountability: 83
  • Sustainability: 29
  • Growth: 100

Detailed rating inputs

Financial Efficiency

  • Mission deployment rate: 87.5%; rating input score 88
  • Program expense ratio: 87.1%; rating input score 87
  • Fundraising efficiency: Limited

Transparency & Controls

  • Consistency checks: 100%; rating input score 100; 68th percentile among comparable filings
  • Pay-setting controls: 0 of 6 controls in place; rating input score 0
    • Compensation committee: Missing
    • Independent consultant: Missing
    • Other Form 990s reviewed: Missing
    • Written employment contract: Missing
    • Compensation survey or study: Missing
    • Board or committee approval: Missing
  • Foreign activity oversight: 1 of 8 controls in place; rating input score 12
    • Claims monitoring procedures: Pass
    • Requires narrative reports: Limited
    • Conducts field audits: Limited
    • May suspend future funding: Limited
    • Requires financial reports: Limited
    • Conducts site visits: Limited
    • Requires grant agreements: Limited
    • May require repayment: Limited
  • Grant itemization coverage: 99.9%; rating input score 100; 48th percentile among comparable filings
  • Major donor itemization: Yes; rating input score 100
  • Related-party transparency: Limited

Accountability

  • Independent voting board: 94.1%; rating input score 94; 45th percentile among comparable filings
  • Governance controls: 6 of 9 controls in place; rating input score 67
    • Conflict-of-interest policy: Pass
    • Whistleblower policy: Pass
    • Document-retention policy: Fail
    • CEO compensation review process: Fail
    • Other executive compensation review process: Fail
    • Form 990 shared with the board: Pass
    • Board meeting minutes documented: Pass
    • Audit committee oversight: Pass
    • Independent financial-statement audit: Pass

Sustainability

  • Operating margin: -0.5%; rating input score 24; 24th percentile among comparable filings
  • Total-asset coverage ratio: 0.57; rating input score 22; 22nd percentile among comparable filings
  • Liabilities to assets ratio: 0.82; rating input score 16; 16th percentile among comparable filings
  • Officer compensation ratio: 0.7%; rating input score 81; 81st percentile among comparable filings

Growth

  • Program expense growth: 5% per year; rating input score 100; 41st percentile among comparable filings
  • Revenue growth: 3.4% per year; rating input score 100; 26th percentile among comparable filings
  • Asset growth: 1.7% per year; rating input score 100; 13th percentile among comparable filings

Details

  • What they do: 1 operating location identified
  • Where the money goes: 87.5% of revenue deployed · 87.1% of spending went to programs
  • Governance: 16 of 17 board members independent · 6 of 9 filing controls reported
  • Programs: 1 filed program accomplishment · $1.7B in reported program spending
  • Leadership: top reported pay $5.8M · 40 people listed · 0 of 6 pay-setting controls reported
  • Highest-paid contractors: 5 contractors listed · $169.4M reported
  • Consistency: 39 of 39 current checks pass
  • Schedules: 11 filed schedules · includes major donors, foreign activity, grants, and executive pay
  • Filing history: 16 filing years from 2009 to 2024
  • Contacts: How to reach this organization
  • Money network: 53 filed money-flow records
  • Related organizations: 366 filed related-organization links
  • Grant readiness: Federal tax and exclusion status, award history, and grant-maker relationships.
  • People: Everyone the filings name, and which of them the filings identify by more than a name.

Key Signals

Signals prioritize questions for review. They are not findings of misconduct.

  • High — Transparency & Controls: Pay-setting controls scored 0/100.
  • Review — Accountability: Governance controls: 3 of 9 not reported.
  • High — Sustainability: Operating margin scored 24/100.
  • High — Sustainability: Total-asset coverage ratio scored 22/100.
  • High — Sustainability: Liabilities to assets ratio scored 16/100.